Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I contact my bank's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I contact my bank's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| get disconnected multiple times.Then a CS rep whose name I do not have said funds would be available at XXXX that day. At XXXX FUNDS WERE UNAVAILABLE ; called again. CS rep XXXX tells me she has to update or refresh or something my account | 1 |
| State | Complaints |
|---|---|
| XXXX. They advise that there are no limits on funds they can receive. They also told me there is no evidence of any transfers or transactions that were attempted and rejected by them. | 1 |
| Issue | Complaints |
|---|---|
| and funds will be ready then. 20 mins later FUNDS WERE UNAVAILABLE. I call again. Now I'm told by a CS rep that the receiving bank has its own limits and won't accept that much . I have to call my bank. It's Friday afternoon | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I contact my bank has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I contact my bank reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "get disconnected multiple times.Then a CS rep whose name I do not have said funds would be available at XXXX that day. At XXXX FUNDS WERE UNAVAILABLE ; called again. CS rep XXXX tells me she has to update or refresh or something my account", and the single most common underlying issue is "and funds will be ready then. 20 mins later FUNDS WERE UNAVAILABLE. I call again. Now I'm told by a CS rep that the receiving bank has its own limits and won't accept that much . I have to call my bank. It's Friday afternoon".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I contact my bank: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I contact my bank has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I contact my bank has a 0% timely response rate to CFPB complaints.
The most common issue reported against I contact my bank is "and funds will be ready then. 20 mins later FUNDS WERE UNAVAILABLE. I call again. Now I'm told by a CS rep that the receiving bank has its own limits and won't accept that much . I have to call my bank. It's Friday afternoon" in the "get disconnected multiple times.Then a CS rep whose name I do not have said funds would be available at XXXX that day. At XXXX FUNDS WERE UNAVAILABLE ; called again. CS rep XXXX tells me she has to update or refresh or something my account" product category.
Read our methodology — how this data is sourced, computed, and verified.