Total complaints
1
Filed since Fina
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I closed this account in XXXX and Citi allowed fraudsters XXXX mailbox thieves we believe ) to not only charge over $ XXXX but also increase the limit to {$3500.00}? Then your team has the guts to tell be that I showed my ID and that I verified my identity. Again's complaint history from CFPB public records. 1 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fina
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I closed this account in XXXX and Citi allowed fraudsters XXXX mailbox thieves we believe ) to not only charge over $ XXXX but also increase the limit to {$3500.00}? Then your team has the guts to tell be that I showed my ID and that I verified my identity. Again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am completely disgusted with all of the lies Citi has now spread about me and all of the many documents I have sent in with 25 complete packages being lost. Citi | 1 |
| State | Complaints |
|---|---|
| this was and is Identity theft. I was in New Jersey at the time at a friends wedding and even showed you proof of my itinerary for that as well. Do you think the fraudsters might have known I was out of town? XXXX proof attached ) I think so! | 1 |
| Issue | Complaints |
|---|---|
| that with my job | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I closed this account in XXXX and Citi allowed fraudsters XXXX mailbox thieves we believe ) to not only charge over $ XXXX but also increase the limit to {$3500.00}? Then your team has the guts to tell be that I showed my ID and that I verified my identity. Again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finally, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I closed this account in XXXX and Citi allowed fraudsters XXXX mailbox thieves we believe ) to not only charge over $ XXXX but also increase the limit to {$3500.00}? Then your team has the guts to tell be that I showed my ID and that I verified my identity. Again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am completely disgusted with all of the lies Citi has now spread about me and all of the many documents I have sent in with 25 complete packages being lost. Citi", and the single most common underlying issue is "that with my job".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I closed this account in XXXX and Citi allowed fraudsters XXXX mailbox thieves we believe ) to not only charge over $ XXXX but also increase the limit to {$3500.00}? Then your team has the guts to tell be that I showed my ID and that I verified my identity. Again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I closed this account in XXXX and Citi allowed fraudsters XXXX mailbox thieves we believe ) to not only charge over $ XXXX but also increase the limit to {$3500.00}? Then your team has the guts to tell be that I showed my ID and that I verified my identity. Again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I closed this account in XXXX and Citi allowed fraudsters XXXX mailbox thieves we believe ) to not only charge over $ XXXX but also increase the limit to {$3500.00}? Then your team has the guts to tell be that I showed my ID and that I verified my identity. Again has a 0% timely response rate to CFPB complaints.
The most common issue reported against I closed this account in XXXX and Citi allowed fraudsters XXXX mailbox thieves we believe ) to not only charge over $ XXXX but also increase the limit to {$3500.00}? Then your team has the guts to tell be that I showed my ID and that I verified my identity. Again is "that with my job" in the "I am completely disgusted with all of the lies Citi has now spread about me and all of the many documents I have sent in with 25 complete packages being lost. Citi" product category.
Read our methodology — how this data is sourced, computed, and verified.