I can see the screen where I'm sitting. She the proceeds to tell me that indeed my identity was taken but i had misinformation about how the account was opened and that it was opened online ''. She proceeds to tell me that anyone can open an account but they do not need to show proof of identification when opening an account and they don't need to verify their identity until having the account for XXXX months. She also tried showing me on the computer as i then again saw her messaging on XXXX before getting in contact with someone about my account. I then ended the conversation receiving no answers to anything but rather more questions to what's going on at US Bank. I then have to proceed to lock everything down and buy special protection for my identity.

What the CFPB Record Shows About I can see the screen where I'm sitting. She the proceeds to tell me that indeed my identity was taken but i had misinformation about how the account was opened and that it was opened online ''. She proceeds to tell me that anyone can open an account but they do not need to show proof of identification when opening an account and they don't need to verify their identity until having the account for XXXX months. She also tried showing me on the computer as i then again saw her messaging on XXXX before getting in contact with someone about my account. I then ended the conversation receiving no answers to anything but rather more questions to what's going on at US Bank. I then have to proceed to lock everything down and buy special protection for my identity.

I can see the screen where I'm sitting. She the proceeds to tell me that indeed my identity was taken but i had misinformation about how the account was opened and that it was opened online ''. She proceeds to tell me that anyone can open an account but they do not need to show proof of identification when opening an account and they don't need to verify their identity until having the account for XXXX months. She also tried showing me on the computer as i then again saw her messaging on XXXX before getting in contact with someone about my account. I then ended the conversation receiving no answers to anything but rather more questions to what's going on at US Bank. I then have to proceed to lock everything down and buy special protection for my identity. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/year, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I can see the screen where I'm sitting. She the proceeds to tell me that indeed my identity was taken but i had misinformation about how the account was opened and that it was opened online ''. She proceeds to tell me that anyone can open an account but they do not need to show proof of identification when opening an account and they don't need to verify their identity until having the account for XXXX months. She also tried showing me on the computer as i then again saw her messaging on XXXX before getting in contact with someone about my account. I then ended the conversation receiving no answers to anything but rather more questions to what's going on at US Bank. I then have to proceed to lock everything down and buy special protection for my identity. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "i did NOT open it. The banker asked me some verification questions like name", and the single most common underlying issue is "SSN and they did indeed use my name".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I can see the screen where I'm sitting. She the proceeds to tell me that indeed my identity was taken but i had misinformation about how the account was opened and that it was opened online ''. She proceeds to tell me that anyone can open an account but they do not need to show proof of identification when opening an account and they don't need to verify their identity until having the account for XXXX months. She also tried showing me on the computer as i then again saw her messaging on XXXX before getting in contact with someone about my account. I then ended the conversation receiving no answers to anything but rather more questions to what's going on at US Bank. I then have to proceed to lock everything down and buy special protection for my identity.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.