Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I can not provide new documentation unless I have the denial letter. I ask to be transferred to his supervisor. After 15 minutes's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I can not provide new documentation unless I have the denial letter. I ask to be transferred to his supervisor. After 15 minutes's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| approximately XXXX I call Chime and request an agent. The agent says the claim is denied and I can no longer submit disputes for these charges unless I have new documentation to provide. If they would have sent me the denial letter | 1 |
| State | Complaints |
|---|---|
| his Supervisor took my call. I explained the situation and how I wasn't sure if they were truly investigating the disputes considering the 3rd denial was in 6.5 hours. She agreed and said she was going to request the denial letter again to see if they were properly investigating. She said it could take up to 10 days but normally doesn't take that long. I would hear back via email. | 1 |
| Issue | Complaints |
|---|---|
| each time I spoke with an agent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I can not provide new documentation unless I have the denial letter. I ask to be transferred to his supervisor. After 15 minutes has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/2024, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I can not provide new documentation unless I have the denial letter. I ask to be transferred to his supervisor. After 15 minutes reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "approximately XXXX I call Chime and request an agent. The agent says the claim is denied and I can no longer submit disputes for these charges unless I have new documentation to provide. If they would have sent me the denial letter", and the single most common underlying issue is "each time I spoke with an agent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I can not provide new documentation unless I have the denial letter. I ask to be transferred to his supervisor. After 15 minutes: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I can not provide new documentation unless I have the denial letter. I ask to be transferred to his supervisor. After 15 minutes has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I can not provide new documentation unless I have the denial letter. I ask to be transferred to his supervisor. After 15 minutes has a 0% timely response rate to CFPB complaints.
The most common issue reported against I can not provide new documentation unless I have the denial letter. I ask to be transferred to his supervisor. After 15 minutes is "each time I spoke with an agent" in the "approximately XXXX I call Chime and request an agent. The agent says the claim is denied and I can no longer submit disputes for these charges unless I have new documentation to provide. If they would have sent me the denial letter" product category.
Read our methodology — how this data is sourced, computed, and verified.