Total complaints
2
Filed since In a
2026 data Public-data reference. official source
I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it's complaint history from CFPB public records. 2 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In a
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it complaint mix by product
- I reached 1 50.0% – 0% relief
- I reached 1 50.0% – 0% relief
How I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I reached out to Freedom Mortgage through their message center asking for someone to please reach out to me to address the issue via phone and only received an electronic response stating my bank information was incorrect. I was notified this week via XXXX XXXX my credit score dropped >110 points due to a late payment inputted by Freedom Mortgage. Last night | 1 |
| I reached out to XXXX XXXX through their message center asking for someone to please reach out to me to address the issue via phone and only received an electronic response stating my bank information was incorrect. I was notified this week via XXXX XXXX my credit score dropped >110 points due to a late payment inputted by XXXX XXXX. Last night | 1 |
Top States
| State | Complaints |
|---|---|
| using the same stored information. Keep in mind | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| I reached out to a rep but was told no supervisors were available. I submitted a summary and screenshots to their message center again. Today | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it
I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I reached out to Freedom Mortgage through their message center asking for someone to please reach out to me to address the issue via phone and only received an electronic response stating my bank information was incorrect. I was notified this week via XXXX XXXX my credit score dropped >110 points due to a late payment inputted by Freedom Mortgage. Last night", and the single most common underlying issue is "I reached out to a rep but was told no supervisors were available. I submitted a summary and screenshots to their message center again. Today".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it have?
I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it respond to complaints on time?
I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it?
The most common issue reported against I can expect a response. I was told the 30 day notice on my credit report was for XXXX but now I'm worried I will be pegged for XXXX as well. The amount owed currently up to date. My next payment is due XXXX XXXX and I now have an alert via my cell to pay it is "I reached out to a rep but was told no supervisors were available. I submitted a summary and screenshots to their message center again. Today" in the "I reached out to Freedom Mortgage through their message center asking for someone to please reach out to me to address the issue via phone and only received an electronic response stating my bank information was incorrect. I was notified this week via XXXX XXXX my credit score dropped >110 points due to a late payment inputted by Freedom Mortgage. Last night" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
