Total complaints
1
Filed since On X
2026 data Public-data reference. official source
I called to make the XX/XX/XXXX payment
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called to make the XX/XX/XXXX payment's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I called to make the XX/XX/XXXX payment complaint mix by product
- but the 1 100.0% – 0% relief
How I called to make the XX/XX/XXXX payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| but the automated system said we were still due for XX/XX/XXXX. I contacted my attorney who contacted Seterus attorney. He said it takes a bit for Seterus system to update | 1 |
Top States
| State | Complaints |
|---|---|
| their voice system now updated but showed us due for XXXX. Again I contacted attorneys and they stated the account was due for XX/XX/XXXX. I kept calling the voice response system but it still told me we were due for XXXX. Frustrated | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and they still had us due for XXXX. I did not want to make another payment and confuse the issue | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I called to make the XX/XX/XXXX payment
I called to make the XX/XX/XXXX payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called to make the XX/XX/XXXX payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but the automated system said we were still due for XX/XX/XXXX. I contacted my attorney who contacted Seterus attorney. He said it takes a bit for Seterus system to update", and the single most common underlying issue is "and they still had us due for XXXX. I did not want to make another payment and confuse the issue".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called to make the XX/XX/XXXX payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I called to make the XX/XX/XXXX payment have?
I called to make the XX/XX/XXXX payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I called to make the XX/XX/XXXX payment respond to complaints on time?
I called to make the XX/XX/XXXX payment has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I called to make the XX/XX/XXXX payment?
The most common issue reported against I called to make the XX/XX/XXXX payment is "and they still had us due for XXXX. I did not want to make another payment and confuse the issue" in the "but the automated system said we were still due for XX/XX/XXXX. I contacted my attorney who contacted Seterus attorney. He said it takes a bit for Seterus system to update" product category.
Read our methodology — how this data is sourced, computed, and verified.
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