Total complaints
1
Filed since Movi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called to check on the case and the lady told me that they closed it AGAIN for the same reason being it was authorized by the number on the account's complaint history from CFPB public records. 1 consumers have filed complaints since Movi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Movi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I called to check on the case and the lady told me that they closed it AGAIN for the same reason being it was authorized by the number on the account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| this past Saturday XXXX | 1 |
| State | Complaints |
|---|---|
| which again | 1 |
| Issue | Complaints |
|---|---|
| alerting me that {$1700.00} was attempted to be charge on my NEW debit card ( ending in XXXX ). This charge only didnt go through because I didnt have that amount of money in my checking account. So I did the same thing as I did before | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I called to check on the case and the lady told me that they closed it AGAIN for the same reason being it was authorized by the number on the account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Movi, and the most recent logged activity is Moving for, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called to check on the case and the lady told me that they closed it AGAIN for the same reason being it was authorized by the number on the account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this past Saturday XXXX", and the single most common underlying issue is "alerting me that {$1700.00} was attempted to be charge on my NEW debit card ( ending in XXXX ). This charge only didnt go through because I didnt have that amount of money in my checking account. So I did the same thing as I did before".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called to check on the case and the lady told me that they closed it AGAIN for the same reason being it was authorized by the number on the account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I called to check on the case and the lady told me that they closed it AGAIN for the same reason being it was authorized by the number on the account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I called to check on the case and the lady told me that they closed it AGAIN for the same reason being it was authorized by the number on the account has a 0% timely response rate to CFPB complaints.
The most common issue reported against I called to check on the case and the lady told me that they closed it AGAIN for the same reason being it was authorized by the number on the account is "alerting me that {$1700.00} was attempted to be charge on my NEW debit card ( ending in XXXX ). This charge only didnt go through because I didnt have that amount of money in my checking account. So I did the same thing as I did before" in the "this past Saturday XXXX" product category.
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