Total complaints
1
Filed since I co
2026 data Public-data reference. official source
I called the Member Service department and spoke with a supervisor. To my surprise
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called the Member Service department and spoke with a supervisor. To my surprise's complaint history from CFPB public records. 1 consumers have filed complaints since I co. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I co
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I called the Member Service department and spoke with a supervisor. To my surprise complaint mix by product
- written confirmation 1 100.0% – 0% relief
How I called the Member Service department and spoke with a supervisor. To my surprise's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| written confirmation that my deposit was valid. The agent stated | 1 |
Top States
| State | Complaints |
|---|---|
| the supervisor completely contradicted the written confirmation I had received. They refused to manually add the bonus and cited the general terms and conditions | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I can see that you successfully received Direct Deposit last XX/XX/XXXX. '' Furthermore | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I called the Member Service department and spoke with a supervisor. To my surprise
I called the Member Service department and spoke with a supervisor. To my surprise has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I co, and the most recent logged activity is I contacte, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called the Member Service department and spoke with a supervisor. To my surprise reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "written confirmation that my deposit was valid. The agent stated", and the single most common underlying issue is "I can see that you successfully received Direct Deposit last XX/XX/XXXX. '' Furthermore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called the Member Service department and spoke with a supervisor. To my surprise: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I called the Member Service department and spoke with a supervisor. To my surprise have?
I called the Member Service department and spoke with a supervisor. To my surprise has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I called the Member Service department and spoke with a supervisor. To my surprise respond to complaints on time?
I called the Member Service department and spoke with a supervisor. To my surprise has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I called the Member Service department and spoke with a supervisor. To my surprise?
The most common issue reported against I called the Member Service department and spoke with a supervisor. To my surprise is "I can see that you successfully received Direct Deposit last XX/XX/XXXX. '' Furthermore" in the "written confirmation that my deposit was valid. The agent stated" product category.
Read our methodology — how this data is sourced, computed, and verified.
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