Total complaints
1
Filed since Howe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called Chase 's customer service yet again's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I called Chase 's customer service yet again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on our XX/XX/XXXX statement | 1 |
| State | Complaints |
|---|---|
| and was finally told that having the balance transfer on our account was causing us to be charged daily interest on new charges. We couldn't believe it. We had never heard of this practice before- not from other credit card companies ( I checked our other credit card 's terms to see if this was a customary interest charge we were unaware of- it's not ) and not from Chase 's employees | 1 |
| Issue | Complaints |
|---|---|
| we continued to try to figure out the correct amount to pay so that we would not be charged interest on our balance. Yet | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I called Chase 's customer service yet again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called Chase 's customer service yet again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on our XX/XX/XXXX statement", and the single most common underlying issue is "we continued to try to figure out the correct amount to pay so that we would not be charged interest on our balance. Yet".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called Chase 's customer service yet again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I called Chase 's customer service yet again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I called Chase 's customer service yet again has a 0% timely response rate to CFPB complaints.
The most common issue reported against I called Chase 's customer service yet again is "we continued to try to figure out the correct amount to pay so that we would not be charged interest on our balance. Yet" in the "on our XX/XX/XXXX statement" product category.
Read our methodology — how this data is sourced, computed, and verified.