Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called Capital One for a third time on XX/XX/XXXX requesting documentation for a third time which had never been sent to me beforehand despite multiple requests to do so. The documentation was finally sent to me on XX/XX/XXXX. In the attached documentation's complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I called Capital One for a third time on XX/XX/XXXX requesting documentation for a third time which had never been sent to me beforehand despite multiple requests to do so. The documentation was finally sent to me on XX/XX/XXXX. In the attached documentation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I showed : the email that XXXX had sent me confirming that the listing I reported was removed thus the initial purchase should have never been valid | 1 |
| State | Complaints |
|---|---|
| XXXX tries to allege that I had not returned the item | 1 |
| Issue | Complaints |
|---|---|
| the false tracking number that also showed no evidence of being shipped in XXXX 's internal tracking system | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I called Capital One for a third time on XX/XX/XXXX requesting documentation for a third time which had never been sent to me beforehand despite multiple requests to do so. The documentation was finally sent to me on XX/XX/XXXX. In the attached documentation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called C, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called Capital One for a third time on XX/XX/XXXX requesting documentation for a third time which had never been sent to me beforehand despite multiple requests to do so. The documentation was finally sent to me on XX/XX/XXXX. In the attached documentation reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I showed : the email that XXXX had sent me confirming that the listing I reported was removed thus the initial purchase should have never been valid", and the single most common underlying issue is "the false tracking number that also showed no evidence of being shipped in XXXX 's internal tracking system".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called Capital One for a third time on XX/XX/XXXX requesting documentation for a third time which had never been sent to me beforehand despite multiple requests to do so. The documentation was finally sent to me on XX/XX/XXXX. In the attached documentation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I called Capital One for a third time on XX/XX/XXXX requesting documentation for a third time which had never been sent to me beforehand despite multiple requests to do so. The documentation was finally sent to me on XX/XX/XXXX. In the attached documentation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I called Capital One for a third time on XX/XX/XXXX requesting documentation for a third time which had never been sent to me beforehand despite multiple requests to do so. The documentation was finally sent to me on XX/XX/XXXX. In the attached documentation has a 0% timely response rate to CFPB complaints.
The most common issue reported against I called Capital One for a third time on XX/XX/XXXX requesting documentation for a third time which had never been sent to me beforehand despite multiple requests to do so. The documentation was finally sent to me on XX/XX/XXXX. In the attached documentation is "the false tracking number that also showed no evidence of being shipped in XXXX 's internal tracking system" in the "I showed : the email that XXXX had sent me confirming that the listing I reported was removed thus the initial purchase should have never been valid" product category.
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