I called BoA and they very rudely told me that if XXXX wanted the money released they needed to file a claim to Hold Harmless

What the CFPB Record Shows About I called BoA and they very rudely told me that if XXXX wanted the money released they needed to file a claim to Hold Harmless

I called BoA and they very rudely told me that if XXXX wanted the money released they needed to file a claim to Hold Harmless has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I called BoA and they very rudely told me that if XXXX wanted the money released they needed to file a claim to Hold Harmless reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so on XX/XX/XXXX I called BoA again and explained them that I needed another solution and a real explanation on to why the check was deemed a counterfeit and why it was being held ; on this occasion they passed me to a supervisor who did not give me reasons but told me to give him the phone number and name of the person in the accounting department that they needed to contact to validate the check", and the single most common underlying issue is "after the accounting department told me they hadn't received any phones calls".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called BoA and they very rudely told me that if XXXX wanted the money released they needed to file a claim to Hold Harmless: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.