Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I believe the loan would not have closed with this MAJOR error.'s complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I believe the loan would not have closed with this MAJOR error.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it was discovered that Newrez documents state that only 8 of our 16 acres are being held as collateral because its value was enough according to the appraisal to cover our loan amount should we default. Newrez mortgage documents do NOT match the lien ( deed of trust ) on file with the county | 1 |
| Issue | Complaints |
|---|---|
| the VA officer who approved it | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I believe the loan would not have closed with this MAJOR error. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon initi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I believe the loan would not have closed with this MAJOR error. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it was discovered that Newrez documents state that only 8 of our 16 acres are being held as collateral because its value was enough according to the appraisal to cover our loan amount should we default. Newrez mortgage documents do NOT match the lien ( deed of trust ) on file with the county", and the single most common underlying issue is "the VA officer who approved it".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I believe the loan would not have closed with this MAJOR error.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I believe the loan would not have closed with this MAJOR error. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I believe the loan would not have closed with this MAJOR error. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I believe the loan would not have closed with this MAJOR error. is "the VA officer who approved it" in the "it was discovered that Newrez documents state that only 8 of our 16 acres are being held as collateral because its value was enough according to the appraisal to cover our loan amount should we default. Newrez mortgage documents do NOT match the lien ( deed of trust ) on file with the county" product category.
Read our methodology — how this data is sourced, computed, and verified.