Total complaints
1
Filed since I wo
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I asked MsXXXX XXXX to recite my account number to XXXX. XXXX claimed that the account information she gave him was not the information he had. The same number that XXXX to access the funds for payments from XX/XX/XXXX all the way up through closure of the XXXX account number ending in # XXXX in XXXX of XXXX. The same XXXX XXXX XXXX XXXX account that I still maintain. Nothing about that account has changed. I have enclosed in this file a copy of the account statement dated XX/XX/XXXX as well as a copy of the statement dated XXXX. If fact's complaint history from CFPB public records. 1 consumers have filed complaints since I wo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I asked MsXXXX XXXX to recite my account number to XXXX. XXXX claimed that the account information she gave him was not the information he had. The same number that XXXX to access the funds for payments from XX/XX/XXXX all the way up through closure of the XXXX account number ending in # XXXX in XXXX of XXXX. The same XXXX XXXX XXXX XXXX account that I still maintain. Nothing about that account has changed. I have enclosed in this file a copy of the account statement dated XX/XX/XXXX as well as a copy of the statement dated XXXX. If fact's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| {$150.00} on XX/XX/XXXX and {$150.00} on XX/XX/XXXX. According to the online web page that should have brought my account balance down to {$310.00}. My only interest at this stage was pay off the account as quickly as my resources became available and close the account. Once I became aware that online access to my account was once again blocked | 1 |
| State | Complaints |
|---|---|
| while Continental Finance was having so much trouble gaining access to the 5 payments made between XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I asked MsXXXX XXXX to recite my account number to XXXX. XXXX claimed that the account information she gave him was not the information he had. The same number that XXXX to access the funds for payments from XX/XX/XXXX all the way up through closure of the XXXX account number ending in # XXXX in XXXX of XXXX. The same XXXX XXXX XXXX XXXX account that I still maintain. Nothing about that account has changed. I have enclosed in this file a copy of the account statement dated XX/XX/XXXX as well as a copy of the statement dated XXXX. If fact has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wo, and the most recent logged activity is I would on, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I asked MsXXXX XXXX to recite my account number to XXXX. XXXX claimed that the account information she gave him was not the information he had. The same number that XXXX to access the funds for payments from XX/XX/XXXX all the way up through closure of the XXXX account number ending in # XXXX in XXXX of XXXX. The same XXXX XXXX XXXX XXXX account that I still maintain. Nothing about that account has changed. I have enclosed in this file a copy of the account statement dated XX/XX/XXXX as well as a copy of the statement dated XXXX. If fact reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "{$150.00} on XX/XX/XXXX and {$150.00} on XX/XX/XXXX. According to the online web page that should have brought my account balance down to {$310.00}. My only interest at this stage was pay off the account as quickly as my resources became available and close the account. Once I became aware that online access to my account was once again blocked", and the single most common underlying issue is "XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I asked MsXXXX XXXX to recite my account number to XXXX. XXXX claimed that the account information she gave him was not the information he had. The same number that XXXX to access the funds for payments from XX/XX/XXXX all the way up through closure of the XXXX account number ending in # XXXX in XXXX of XXXX. The same XXXX XXXX XXXX XXXX account that I still maintain. Nothing about that account has changed. I have enclosed in this file a copy of the account statement dated XX/XX/XXXX as well as a copy of the statement dated XXXX. If fact: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I asked MsXXXX XXXX to recite my account number to XXXX. XXXX claimed that the account information she gave him was not the information he had. The same number that XXXX to access the funds for payments from XX/XX/XXXX all the way up through closure of the XXXX account number ending in # XXXX in XXXX of XXXX. The same XXXX XXXX XXXX XXXX account that I still maintain. Nothing about that account has changed. I have enclosed in this file a copy of the account statement dated XX/XX/XXXX as well as a copy of the statement dated XXXX. If fact has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I asked MsXXXX XXXX to recite my account number to XXXX. XXXX claimed that the account information she gave him was not the information he had. The same number that XXXX to access the funds for payments from XX/XX/XXXX all the way up through closure of the XXXX account number ending in # XXXX in XXXX of XXXX. The same XXXX XXXX XXXX XXXX account that I still maintain. Nothing about that account has changed. I have enclosed in this file a copy of the account statement dated XX/XX/XXXX as well as a copy of the statement dated XXXX. If fact has a 0% timely response rate to CFPB complaints.
The most common issue reported against I asked MsXXXX XXXX to recite my account number to XXXX. XXXX claimed that the account information she gave him was not the information he had. The same number that XXXX to access the funds for payments from XX/XX/XXXX all the way up through closure of the XXXX account number ending in # XXXX in XXXX of XXXX. The same XXXX XXXX XXXX XXXX account that I still maintain. Nothing about that account has changed. I have enclosed in this file a copy of the account statement dated XX/XX/XXXX as well as a copy of the statement dated XXXX. If fact is "XXXX XXXX" in the "{$150.00} on XX/XX/XXXX and {$150.00} on XX/XX/XXXX. According to the online web page that should have brought my account balance down to {$310.00}. My only interest at this stage was pay off the account as quickly as my resources became available and close the account. Once I became aware that online access to my account was once again blocked" product category.
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