Total complaints
2
Filed since A mo
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I asked if there was an electronic option for providing the information so we would not run into any issues. She informed me that mailing the evidence was the only option. Once again's complaint history from CFPB public records. 2 consumers have filed complaints since A mo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since A mo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I asked if there was an electronic option for providing the information so we would not run into any issues. She informed me that mailing the evidence was the only option. Once again's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the exact amount of the purchase made in-store on XX/XX/year>. I contacted the company to inform them of what had happened at checkout and that I was not responsible for the charge as I paid with my husband 's debit card | 1 |
| the exact amount of the purchase made in-store on XX/XX/2022. I contacted the company to inform them of what had happened at checkout and that I was not responsible for the charge as I paid with my husband 's debit card | 1 |
| State | Complaints |
|---|---|
| I made a copy of the bank statement and mailed it to the XXXX XXXX XXXX. | 2 |
| Issue | Complaints |
|---|---|
| the store would have had to complete a card look-up. ) The agent advised me to send a copy of my bank statement verifying the transaction to the below address : Community Capital Bank XXXX XXXX XXXX XXXX XXXX | 1 |
| the store would have had to complete a card look-up. ) The agent advised me to send a copy of my bank statement verifying the transaction to the below address : XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I asked if there was an electronic option for providing the information so we would not run into any issues. She informed me that mailing the evidence was the only option. Once again has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A mo, and the most recent logged activity is A month la, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I asked if there was an electronic option for providing the information so we would not run into any issues. She informed me that mailing the evidence was the only option. Once again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the exact amount of the purchase made in-store on XX/XX/year>. I contacted the company to inform them of what had happened at checkout and that I was not responsible for the charge as I paid with my husband 's debit card", and the single most common underlying issue is "the store would have had to complete a card look-up. ) The agent advised me to send a copy of my bank statement verifying the transaction to the below address : Community Capital Bank XXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I asked if there was an electronic option for providing the information so we would not run into any issues. She informed me that mailing the evidence was the only option. Once again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I asked if there was an electronic option for providing the information so we would not run into any issues. She informed me that mailing the evidence was the only option. Once again has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I asked if there was an electronic option for providing the information so we would not run into any issues. She informed me that mailing the evidence was the only option. Once again has a 0% timely response rate to CFPB complaints.
The most common issue reported against I asked if there was an electronic option for providing the information so we would not run into any issues. She informed me that mailing the evidence was the only option. Once again is "the store would have had to complete a card look-up. ) The agent advised me to send a copy of my bank statement verifying the transaction to the below address : Community Capital Bank XXXX XXXX XXXX XXXX XXXX" in the "the exact amount of the purchase made in-store on XX/XX/year>. I contacted the company to inform them of what had happened at checkout and that I was not responsible for the charge as I paid with my husband 's debit card" product category.
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