Total complaints
1
Filed since On a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I asked if it was possible to send them to my XXXX address or if I needed to send them to my mothers address on file. Based on the information that I was given's complaint history from CFPB public records. 1 consumers have filed complaints since On a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I asked if it was possible to send them to my XXXX address or if I needed to send them to my mothers address on file. Based on the information that I was given's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was randomly prompted to reset my password. One of the options that the customer service agents gave me was to do an international wire transfer and that it was no problem- I could do it all at once. This contradicted information that I had been given earlier. Another option was to use XXXX but it is limited to domestic transfers only and transfer amounts would be limited to {$3500.00} per day and {$15000.00} per month. These limits meant that the soonest I could have funds in my XXXX account would be XXXX | 1 |
| State | Complaints |
|---|---|
| it sounded like ordering new checks would take much longer than doing a transfer of funds | 1 |
| Issue | Complaints |
|---|---|
| and then calling back one additional time to confirm the information that the last agent gave me ( the inconsistencies were difficult to follow! ) I understood that it was against policy for me to initiate an international wire transfer over the phone. I called back to the customer service line to file a complaint with the first representative that I spoke with | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I asked if it was possible to send them to my XXXX address or if I needed to send them to my mothers address on file. Based on the information that I was given has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On a, and the most recent logged activity is On another, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I asked if it was possible to send them to my XXXX address or if I needed to send them to my mothers address on file. Based on the information that I was given reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was randomly prompted to reset my password. One of the options that the customer service agents gave me was to do an international wire transfer and that it was no problem- I could do it all at once. This contradicted information that I had been given earlier. Another option was to use XXXX but it is limited to domestic transfers only and transfer amounts would be limited to {$3500.00} per day and {$15000.00} per month. These limits meant that the soonest I could have funds in my XXXX account would be XXXX", and the single most common underlying issue is "and then calling back one additional time to confirm the information that the last agent gave me ( the inconsistencies were difficult to follow! ) I understood that it was against policy for me to initiate an international wire transfer over the phone. I called back to the customer service line to file a complaint with the first representative that I spoke with".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I asked if it was possible to send them to my XXXX address or if I needed to send them to my mothers address on file. Based on the information that I was given: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I asked if it was possible to send them to my XXXX address or if I needed to send them to my mothers address on file. Based on the information that I was given has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I asked if it was possible to send them to my XXXX address or if I needed to send them to my mothers address on file. Based on the information that I was given has a 0% timely response rate to CFPB complaints.
The most common issue reported against I asked if it was possible to send them to my XXXX address or if I needed to send them to my mothers address on file. Based on the information that I was given is "and then calling back one additional time to confirm the information that the last agent gave me ( the inconsistencies were difficult to follow! ) I understood that it was against policy for me to initiate an international wire transfer over the phone. I called back to the customer service line to file a complaint with the first representative that I spoke with" in the "I was randomly prompted to reset my password. One of the options that the customer service agents gave me was to do an international wire transfer and that it was no problem- I could do it all at once. This contradicted information that I had been given earlier. Another option was to use XXXX but it is limited to domestic transfers only and transfer amounts would be limited to {$3500.00} per day and {$15000.00} per month. These limits meant that the soonest I could have funds in my XXXX account would be XXXX" product category.
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