Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I asked him to close the account and told him that I planned to file a complaint about this experience with the regulatory agency. I can not believe this size financial institution operates so inadequately.,,JPMORGAN CHASE & CO.,MS,38801,,Consent provided,Web,2016-12-27,Closed with explanation,Yes,No,2265437's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I asked him to close the account and told him that I planned to file a complaint about this experience with the regulatory agency. I can not believe this size financial institution operates so inadequately.,,JPMORGAN CHASE & CO.,MS,38801,,Consent provided,Web,2016-12-27,Closed with explanation,Yes,No,2265437's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 1 |
| Issue | Complaints |
|---|---|
| I noticed the availability did not reflect the increased limit so I sent a secure message to Chase to see why this had not been updated. I was told if I wanted a credit line increase to provide certain information for consideration. I replied that I did not want another increase that we had previously spoken with Chase account representatives on XXXX XXXX and received an increase at that time. I just wanted my account to reflect the updated credit limit. After many emails back and forth | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I asked him to close the account and told him that I planned to file a complaint about this experience with the regulatory agency. I can not believe this size financial institution operates so inadequately.,,JPMORGAN CHASE & CO.,MS,38801,,Consent provided,Web,2016-12-27,Closed with explanation,Yes,No,2265437 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I asked him to close the account and told him that I planned to file a complaint about this experience with the regulatory agency. I can not believe this size financial institution operates so inadequately.,,JPMORGAN CHASE & CO.,MS,38801,,Consent provided,Web,2016-12-27,Closed with explanation,Yes,No,2265437 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "I noticed the availability did not reflect the increased limit so I sent a secure message to Chase to see why this had not been updated. I was told if I wanted a credit line increase to provide certain information for consideration. I replied that I did not want another increase that we had previously spoken with Chase account representatives on XXXX XXXX and received an increase at that time. I just wanted my account to reflect the updated credit limit. After many emails back and forth".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I asked him to close the account and told him that I planned to file a complaint about this experience with the regulatory agency. I can not believe this size financial institution operates so inadequately.,,JPMORGAN CHASE & CO.,MS,38801,,Consent provided,Web,2016-12-27,Closed with explanation,Yes,No,2265437: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I asked him to close the account and told him that I planned to file a complaint about this experience with the regulatory agency. I can not believe this size financial institution operates so inadequately.,,JPMORGAN CHASE & CO.,MS,38801,,Consent provided,Web,2016-12-27,Closed with explanation,Yes,No,2265437 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I asked him to close the account and told him that I planned to file a complaint about this experience with the regulatory agency. I can not believe this size financial institution operates so inadequately.,,JPMORGAN CHASE & CO.,MS,38801,,Consent provided,Web,2016-12-27,Closed with explanation,Yes,No,2265437 has a 0% timely response rate to CFPB complaints.
The most common issue reported against I asked him to close the account and told him that I planned to file a complaint about this experience with the regulatory agency. I can not believe this size financial institution operates so inadequately.,,JPMORGAN CHASE & CO.,MS,38801,,Consent provided,Web,2016-12-27,Closed with explanation,Yes,No,2265437 is "I noticed the availability did not reflect the increased limit so I sent a secure message to Chase to see why this had not been updated. I was told if I wanted a credit line increase to provide certain information for consideration. I replied that I did not want another increase that we had previously spoken with Chase account representatives on XXXX XXXX and received an increase at that time. I just wanted my account to reflect the updated credit limit. After many emails back and forth" in the "XXXX" product category.
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