I applied for this loan via Bank of America via my local branch. Bank of America

What the CFPB Record Shows About I applied for this loan via Bank of America via my local branch. Bank of America

I applied for this loan via Bank of America via my local branch. Bank of America has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is Background, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I applied for this loan via Bank of America via my local branch. Bank of America reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I attempted to get a loan modification through Bank of America. State of MD posted that modifications were available even if you were n't behind but anticipated problems. I was on time for my payment for both mortgages", and the single most common underlying issue is "with no response. I contacted the bank 's military line and they finally responded and stated that they could not do a loan mod unless I went into the forbearance program. Entered the program and when my wife got a job I asked for the loan modification. POC confirmed they had all the information needed and asked us to wait. We waited and were told we were not approved because we were missing information. Of course".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I applied for this loan via Bank of America via my local branch. Bank of America: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.