Total complaints
1
Filed since Capi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I applied and they approved me on XX/XX/2021 and they closed the card on XX/XX/2021. CapitalOne used my Social Security card which is my credit card pursuant to 15 USC 1602 ( l )'s complaint history from CFPB public records. 1 consumers have filed complaints since Capi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Capi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I applied and they approved me on XX/XX/2021 and they closed the card on XX/XX/2021. CapitalOne used my Social Security card which is my credit card pursuant to 15 USC 1602 ( l )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| account ending XXXX without prior notice. I called to find out what was going on and the representative told me my account was closed due to too many returned payments and also fraud on my part. The representative later said she cant find any returned payments so she transferred me to the fraud department | 1 |
| State | Complaints |
|---|---|
| to originate the credit and closing the account after sending me a card constitute unauthorized use of my credit card pursuant to 15 USC 1602 ( p ) because | 1 |
| Issue | Complaints |
|---|---|
| amount or legal status of the debt which is a violation pursuant to 15 USC 1692e ( 2 ) ( A ) under the Fair Debt Collection Practices Act. I have proof attached from CapitalOnes mobile app labeled exhibit A. Further adding more injury | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I applied and they approved me on XX/XX/2021 and they closed the card on XX/XX/2021. CapitalOne used my Social Security card which is my credit card pursuant to 15 USC 1602 ( l ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Capi, and the most recent logged activity is CapitalOne, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I applied and they approved me on XX/XX/2021 and they closed the card on XX/XX/2021. CapitalOne used my Social Security card which is my credit card pursuant to 15 USC 1602 ( l ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "account ending XXXX without prior notice. I called to find out what was going on and the representative told me my account was closed due to too many returned payments and also fraud on my part. The representative later said she cant find any returned payments so she transferred me to the fraud department", and the single most common underlying issue is "amount or legal status of the debt which is a violation pursuant to 15 USC 1692e ( 2 ) ( A ) under the Fair Debt Collection Practices Act. I have proof attached from CapitalOnes mobile app labeled exhibit A. Further adding more injury".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I applied and they approved me on XX/XX/2021 and they closed the card on XX/XX/2021. CapitalOne used my Social Security card which is my credit card pursuant to 15 USC 1602 ( l ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I applied and they approved me on XX/XX/2021 and they closed the card on XX/XX/2021. CapitalOne used my Social Security card which is my credit card pursuant to 15 USC 1602 ( l ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I applied and they approved me on XX/XX/2021 and they closed the card on XX/XX/2021. CapitalOne used my Social Security card which is my credit card pursuant to 15 USC 1602 ( l ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against I applied and they approved me on XX/XX/2021 and they closed the card on XX/XX/2021. CapitalOne used my Social Security card which is my credit card pursuant to 15 USC 1602 ( l ) is "amount or legal status of the debt which is a violation pursuant to 15 USC 1692e ( 2 ) ( A ) under the Fair Debt Collection Practices Act. I have proof attached from CapitalOnes mobile app labeled exhibit A. Further adding more injury" in the "account ending XXXX without prior notice. I called to find out what was going on and the representative told me my account was closed due to too many returned payments and also fraud on my part. The representative later said she cant find any returned payments so she transferred me to the fraud department" product category.
Read our methodology — how this data is sourced, computed, and verified.