Total complaints
1
Filed since Curr
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I am very afraid that this situation will have a negative effect on my financial situation. I have a son who is graduating this year from XXXX school's complaint history from CFPB public records. 1 consumers have filed complaints since Curr. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Curr
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I am very afraid that this situation will have a negative effect on my financial situation. I have a son who is graduating this year from XXXX school's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am still waiting for them to submit the Verification of Mortgage to XXXX. I have been told they can only fax it to me | 1 |
| State | Complaints |
|---|---|
| we are trying to make a college decision. I also will stop receiving child support the day he graduates. I do not think Citimortgage has the right to delay the process of the refinance. Their business practices are awful | 1 |
| Issue | Complaints |
|---|---|
| even with my authorization. Every time I call | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I am very afraid that this situation will have a negative effect on my financial situation. I have a son who is graduating this year from XXXX school has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Curr, and the most recent logged activity is Currently, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I am very afraid that this situation will have a negative effect on my financial situation. I have a son who is graduating this year from XXXX school reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am still waiting for them to submit the Verification of Mortgage to XXXX. I have been told they can only fax it to me", and the single most common underlying issue is "even with my authorization. Every time I call".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am very afraid that this situation will have a negative effect on my financial situation. I have a son who is graduating this year from XXXX school: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I am very afraid that this situation will have a negative effect on my financial situation. I have a son who is graduating this year from XXXX school has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I am very afraid that this situation will have a negative effect on my financial situation. I have a son who is graduating this year from XXXX school has a 0% timely response rate to CFPB complaints.
The most common issue reported against I am very afraid that this situation will have a negative effect on my financial situation. I have a son who is graduating this year from XXXX school is "even with my authorization. Every time I call" in the "I am still waiting for them to submit the Verification of Mortgage to XXXX. I have been told they can only fax it to me" product category.
Read our methodology — how this data is sourced, computed, and verified.