Total complaints
1
Filed since In X
2026 data Public-data reference. official source
I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection complaint mix by product
- 50 % 1 100.0% – 0% relief
How I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 50 % and 75 % we would need to call for an inspection. XXXX we officially broke ground for our foundation to be laid. XXXX our contractor said he felt we were at 25 % and that we should call for the 1st inspection | 1 |
Top States
| State | Complaints |
|---|---|
| they told me it is the mortgage company who decides. So yet again I feel like I am not getting a clear answer. I asked to have it looked yet again because we did not think it was correct. I had also asked for a copy of the inspection as well. They also put in a thing where I was requesting more money even though we had only come back at 20 %. I have asked for our 3rd inspection on XXXX and it happens on the XXXX. On XXXX I got a text stating that my inspection results were available from my 2nd inspection being relooked at. I of course had to call and wait on hold before I get anyone. I am told that they looked at them again and we are actually at 32 %. At this point I am happy but also so frustrated that The EXACT same inspection with the same pics and info could come back so drastically different. I get told that they are sending 2 checks an exception one and the my 25 % one. they arrived on XXXX on XXXX I spoke to someone who said my 3rd inspection was done and we were at 50 %. They said our check would be approved and we would have it soon. I called on the XXXX to see if the check was sent yet and it had not been. XXXX told me the website was down indefinitely and she could not give me any info accept that we are at 50 %. I waited until the following Monday XXXX to try to call again. I called at XXXX and quickly spoke to a man who told me the website was still down. I asked when it would be up and he reassured me | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I called and they told me once they had it back that it would take a few days. I called on the XXXX of XXXX and they said that they needed to get ahold of the inspector because they needed more info and it would be done shortly. I called Yet again on the XXXX of XXXX to see if it was finalized yet and it still was not. So | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection
I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX I , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "50 % and 75 % we would need to call for an inspection. XXXX we officially broke ground for our foundation to be laid. XXXX our contractor said he felt we were at 25 % and that we should call for the 1st inspection", and the single most common underlying issue is "I called and they told me once they had it back that it would take a few days. I called on the XXXX of XXXX and they said that they needed to get ahold of the inspector because they needed more info and it would be done shortly. I called Yet again on the XXXX of XXXX to see if it was finalized yet and it still was not. So".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection have?
I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection respond to complaints on time?
I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection?
The most common issue reported against I am told yet again that it is not the mortgage company that makes the determination but the inspection company. but when I had called the inspection company after the 1st inspection is "I called and they told me once they had it back that it would take a few days. I called on the XXXX of XXXX and they said that they needed to get ahold of the inspector because they needed more info and it would be done shortly. I called Yet again on the XXXX of XXXX to see if it was finalized yet and it still was not. So" in the "50 % and 75 % we would need to call for an inspection. XXXX we officially broke ground for our foundation to be laid. XXXX our contractor said he felt we were at 25 % and that we should call for the 1st inspection" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
