Total complaints
1
Filed since More
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I am told that they will have a supervisor '' look into it and that is that.'s complaint history from CFPB public records. 1 consumers have filed complaints since More. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since More
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I am told that they will have a supervisor '' look into it and that is that.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Truist agreed to refund XXXX late fees erroneously charged to my account. While they have refunded XXXX of the fees as promised | 1 |
| Issue | Complaints |
|---|---|
| their customer service rep stated that she could not see XXXX maintenance fee charges on my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I am told that they will have a supervisor '' look into it and that is that. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to More, and the most recent logged activity is Moreover, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I am told that they will have a supervisor '' look into it and that is that. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Truist agreed to refund XXXX late fees erroneously charged to my account. While they have refunded XXXX of the fees as promised", and the single most common underlying issue is "their customer service rep stated that she could not see XXXX maintenance fee charges on my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am told that they will have a supervisor '' look into it and that is that.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I am told that they will have a supervisor '' look into it and that is that. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I am told that they will have a supervisor '' look into it and that is that. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I am told that they will have a supervisor '' look into it and that is that. is "their customer service rep stated that she could not see XXXX maintenance fee charges on my account" in the "Truist agreed to refund XXXX late fees erroneously charged to my account. While they have refunded XXXX of the fees as promised" product category.
Read our methodology — how this data is sourced, computed, and verified.