I am told that is no longer the case!

What the CFPB Record Shows About I am told that is no longer the case!

I am told that is no longer the case! has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The last f, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I am told that is no longer the case! reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in early XXXX I submitted my updated employment information. Keep in mind that I have been steadily employed by the XX/XX/XXXX since XXXX. Now in XX/XX/XXXX I was informed that all of a sudden I had two different projected end dates under PSLF that did not match up prior estimates provided by XXXX XXXX. I contacted a representative from XXXX and explained that because my loans were consolidated and that I have been in direct debit ( automatic payments through my checking account )", and the single most common underlying issue is "I never heard back and have followed up at least 3 times since XX/XX/XXXX. Most recently I was told that they would not be able to recalculate my loan payment history and qualifying payments until the spring of XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am told that is no longer the case!: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.