Total complaints
1
Filed since Spec
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I am requesting that the CFPB investigate this matter thoroughly.'s complaint history from CFPB public records. 1 consumers have filed complaints since Spec. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Spec
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I am requesting that the CFPB investigate this matter thoroughly.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am disputing the validity of the debt reported to credit bureaus and the accuracy of MOHELAs servicing records. MOHELA has repeatedly failed in its duties as a federal loan servicer and is now under federal investigation for failing to send timely or accurate billing statements | 1 |
| Issue | Complaints |
|---|---|
| duplicating borrower accounts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I am requesting that the CFPB investigate this matter thoroughly. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Spec, and the most recent logged activity is Specifical, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I am requesting that the CFPB investigate this matter thoroughly. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am disputing the validity of the debt reported to credit bureaus and the accuracy of MOHELAs servicing records. MOHELA has repeatedly failed in its duties as a federal loan servicer and is now under federal investigation for failing to send timely or accurate billing statements", and the single most common underlying issue is "duplicating borrower accounts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am requesting that the CFPB investigate this matter thoroughly.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I am requesting that the CFPB investigate this matter thoroughly. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I am requesting that the CFPB investigate this matter thoroughly. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I am requesting that the CFPB investigate this matter thoroughly. is "duplicating borrower accounts" in the "I am disputing the validity of the debt reported to credit bureaus and the accuracy of MOHELAs servicing records. MOHELA has repeatedly failed in its duties as a federal loan servicer and is now under federal investigation for failing to send timely or accurate billing statements" product category.
Read our methodology — how this data is sourced, computed, and verified.