Total complaints
1
Filed since As o
2026 data Public-data reference. official source
I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending's complaint history from CFPB public records. 1 consumers have filed complaints since As o. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
As o
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending complaint mix by product
- XX/XX/XXXX 1 100.0% – 0% relief
How I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| including that of my loan consolidation that was submitted in XXXX of XXXX. When my loans were being processed through Aidvantage I never waited more than 15 minutes. I feel as though Mohela is intentionally making this process difficult rather than trying to help me pay back my loans. I should not be punished because of the litigation that is ongoing when I submitted all paperwork required over two months before litigation blocking IDR took place. Had Mohela had reasonable processing times I would be on an IDR plan and actively paying my loans back rather than getting my credit ruined.,Company believes it acted appropriately as authorized by contract or law,MOHELA,KY,402XX,,Consent provided,Web,2025-03-17,Closed with explanation,No,N/A,12514187 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| any payment I make under the standard plan will not count towards this. I am trying to pay back my student loans and Mohela is making it impossible and my credit will soon be affected because of their obscenely slow processing times. I sent the following message today : I received this message from you all If you applied for IDR on or after XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending
I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As o, and the most recent logged activity is As of toda, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "any payment I make under the standard plan will not count towards this. I am trying to pay back my student loans and Mohela is making it impossible and my credit will soon be affected because of their obscenely slow processing times. I sent the following message today : I received this message from you all If you applied for IDR on or after XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending have?
I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending respond to complaints on time?
I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending?
The most common issue reported against I am quoted a minimum of a 3 hour hold time on the phone. All of my applications are still pending is "any payment I make under the standard plan will not count towards this. I am trying to pay back my student loans and Mohela is making it impossible and my credit will soon be affected because of their obscenely slow processing times. I sent the following message today : I received this message from you all If you applied for IDR on or after XX/XX/XXXX" in the "XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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