Total complaints
2
Filed since Upon
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I am perplexed and frustrated that my account was still marked as late. This has negatively impacted my credit and caused unnecessary stress.'s complaint history from CFPB public records. 2 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I am perplexed and frustrated that my account was still marked as late. This has negatively impacted my credit and caused unnecessary stress.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I promptly reached out to XXXX to explain the error | 1 |
| I promptly reached out to USAA to explain the error | 1 |
| Issue | Complaints |
|---|---|
| and request a goodwill adjustment to reflect the circumstances. In response | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I am perplexed and frustrated that my account was still marked as late. This has negatively impacted my credit and caused unnecessary stress. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon disco, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I am perplexed and frustrated that my account was still marked as late. This has negatively impacted my credit and caused unnecessary stress. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I promptly reached out to XXXX to explain the error", and the single most common underlying issue is "and request a goodwill adjustment to reflect the circumstances. In response".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am perplexed and frustrated that my account was still marked as late. This has negatively impacted my credit and caused unnecessary stress.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I am perplexed and frustrated that my account was still marked as late. This has negatively impacted my credit and caused unnecessary stress. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I am perplexed and frustrated that my account was still marked as late. This has negatively impacted my credit and caused unnecessary stress. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I am perplexed and frustrated that my account was still marked as late. This has negatively impacted my credit and caused unnecessary stress. is "and request a goodwill adjustment to reflect the circumstances. In response" in the "I promptly reached out to XXXX to explain the error" product category.
Read our methodology — how this data is sourced, computed, and verified.