I am entitled to my mothers 1/3. The only issue is Chase Bank. I have attempted to request the remaining approximate {$9300.00} from Chase Bank several times now and provided all of the required documentation and they are refusing to cooperate. Chase Bank is stating that since my mother passed away one year prior to my grandmother than this account should have been split 50/50 between her XXXX siblings and into XXXX. However

What the CFPB Record Shows About I am entitled to my mothers 1/3. The only issue is Chase Bank. I have attempted to request the remaining approximate {$9300.00} from Chase Bank several times now and provided all of the required documentation and they are refusing to cooperate. Chase Bank is stating that since my mother passed away one year prior to my grandmother than this account should have been split 50/50 between her XXXX siblings and into XXXX. However

I am entitled to my mothers 1/3. The only issue is Chase Bank. I have attempted to request the remaining approximate {$9300.00} from Chase Bank several times now and provided all of the required documentation and they are refusing to cooperate. Chase Bank is stating that since my mother passed away one year prior to my grandmother than this account should have been split 50/50 between her XXXX siblings and into XXXX. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I am entitled to my mothers 1/3. The only issue is Chase Bank. I have attempted to request the remaining approximate {$9300.00} from Chase Bank several times now and provided all of the required documentation and they are refusing to cooperate. Chase Bank is stating that since my mother passed away one year prior to my grandmother than this account should have been split 50/50 between her XXXX siblings and into XXXX. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my mother XXXX XXXX XXXX passed away. Almost exactly one year later", and the single most common underlying issue is "my grandmother".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am entitled to my mothers 1/3. The only issue is Chase Bank. I have attempted to request the remaining approximate {$9300.00} from Chase Bank several times now and provided all of the required documentation and they are refusing to cooperate. Chase Bank is stating that since my mother passed away one year prior to my grandmother than this account should have been split 50/50 between her XXXX siblings and into XXXX. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.