I am back to them showing no evidence that they are supposed to honor the 0 % APR on purchases

What the CFPB Record Shows About I am back to them showing no evidence that they are supposed to honor the 0 % APR on purchases

I am back to them showing no evidence that they are supposed to honor the 0 % APR on purchases has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1st , and the most recent logged activity is 1st Statem, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I am back to them showing no evidence that they are supposed to honor the 0 % APR on purchases reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was told I had made a mistake and they only offer 0 % on balance transfers NOT on purchases. I explained to her that she was incorrect and the actual information was on their own company website. She verified and confirmed that I am correct and am supposed to have 0 % APR on purchases AND balance transfers. She confirmed she put a notice on my account to be corrected. On XX/XX/XXXX I called customer support for the 2nd time. Again", and the single most common underlying issue is "she said that the note was still on my account and it was being processed. I should notice my interest charges removed from my account on the next billing cycle. Unfortunately".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am back to them showing no evidence that they are supposed to honor the 0 % APR on purchases: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.