Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I am assuming I will never get this email confirming that I will get the refund's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I am assuming I will never get this email confirming that I will get the refund's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I spent 25 minutes explaining and re-explaining the situation to the customer service representative while he asked if I wanted to do other product transfers or cancel the account. I explained I wanted the planned product transfer to go through and the annual fee to be refunded. He first told me that the refund of the AF had already processed | 1 |
| State | Complaints |
|---|---|
| much less get the actual refund.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK | 1 |
| Issue | Complaints |
|---|---|
| came back and said that it had not | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I am assuming I will never get this email confirming that I will get the refund has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After an h, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I am assuming I will never get this email confirming that I will get the refund reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spent 25 minutes explaining and re-explaining the situation to the customer service representative while he asked if I wanted to do other product transfers or cancel the account. I explained I wanted the planned product transfer to go through and the annual fee to be refunded. He first told me that the refund of the AF had already processed", and the single most common underlying issue is "came back and said that it had not".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am assuming I will never get this email confirming that I will get the refund: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I am assuming I will never get this email confirming that I will get the refund has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I am assuming I will never get this email confirming that I will get the refund has a 0% timely response rate to CFPB complaints.
The most common issue reported against I am assuming I will never get this email confirming that I will get the refund is "came back and said that it had not" in the "I spent 25 minutes explaining and re-explaining the situation to the customer service representative while he asked if I wanted to do other product transfers or cancel the account. I explained I wanted the planned product transfer to go through and the annual fee to be refunded. He first told me that the refund of the AF had already processed" product category.
Read our methodology — how this data is sourced, computed, and verified.