Total complaints
1
Filed since Grea
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I am also unable to obtain outside financing because I now have a new auto loan reporting on all three of my credit reports from Carmax Auto Finance's complaint history from CFPB public records. 1 consumers have filed complaints since Grea. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Grea
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I am also unable to obtain outside financing because I now have a new auto loan reporting on all three of my credit reports from Carmax Auto Finance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and he assured me I would within the 30 days. We found my replacement vehicle | 1 |
| State | Complaints |
|---|---|
| this reporting occurred within weeks of my purchase. | 1 |
| Issue | Complaints |
|---|---|
| and that I would now be required to make a significant down payment in order to purchase the XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I am also unable to obtain outside financing because I now have a new auto loan reporting on all three of my credit reports from Carmax Auto Finance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Grea, and the most recent logged activity is Greater pr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I am also unable to obtain outside financing because I now have a new auto loan reporting on all three of my credit reports from Carmax Auto Finance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and he assured me I would within the 30 days. We found my replacement vehicle", and the single most common underlying issue is "and that I would now be required to make a significant down payment in order to purchase the XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I am also unable to obtain outside financing because I now have a new auto loan reporting on all three of my credit reports from Carmax Auto Finance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I am also unable to obtain outside financing because I now have a new auto loan reporting on all three of my credit reports from Carmax Auto Finance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I am also unable to obtain outside financing because I now have a new auto loan reporting on all three of my credit reports from Carmax Auto Finance has a 0% timely response rate to CFPB complaints.
The most common issue reported against I am also unable to obtain outside financing because I now have a new auto loan reporting on all three of my credit reports from Carmax Auto Finance is "and that I would now be required to make a significant down payment in order to purchase the XXXX" in the "and he assured me I would within the 30 days. We found my replacement vehicle" product category.
Read our methodology — how this data is sourced, computed, and verified.