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I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854's complaint history from CFPB public records. 1 consumers have filed complaints since To r. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
To r
Since

Total complaints

1

Filed since To r

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854 complaint mix by product

Total complaints: 1

I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). both the: 1 complaints (100.0%), resolution 0.0% both the 100.0%
  • both the 1 100.0% 0% relief

How I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
both the seller and the contacts at the title company both share the same sentiment : that XXXX and the team are not responsive to their calls and emails. I do not believe they are telling me this to get me worked up 1

Top Issues

Issue Complaints
we are all trying to close on this deal ; however 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854

I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To r, and the most recent logged activity is To reitera, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "both the seller and the contacts at the title company both share the same sentiment : that XXXX and the team are not responsive to their calls and emails. I do not believe they are telling me this to get me worked up", and the single most common underlying issue is "we are all trying to close on this deal ; however".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854 have?

I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854 respond to complaints on time?

I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854?

The most common issue reported against I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854 is "we are all trying to close on this deal ; however" in the "both the seller and the contacts at the title company both share the same sentiment : that XXXX and the team are not responsive to their calls and emails. I do not believe they are telling me this to get me worked up" product category.

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