2026 data Public-data reference. official source

I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements's complaint history from CFPB public records. 1 consumers have filed complaints since As I. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
As I
Since

Total complaints

1

Filed since As I

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements complaint mix by product

Total complaints: 1

I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). it was: 1 complaints (100.0%), resolution 0.0% it was 100.0%
  • it was 1 100.0% 0% relief

How I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
it was only in XXXX 1

Top States

State Complaints
nor communicating the loan status 1

Top Issues

Issue Complaints
when I received the loan documents requesting them for three months 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements

I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As I, and the most recent logged activity is As I said , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it was only in XXXX", and the single most common underlying issue is "when I received the loan documents requesting them for three months".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements have?

I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements respond to complaints on time?

I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements has a 0% timely response rate to CFPB complaints.

What is the most common complaint about I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements?

The most common issue reported against I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements is "when I received the loan documents requesting them for three months" in the "it was only in XXXX" product category.

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