I advised them that I was going file a complaint on the employee who committed this nightmare for me. They read through all the notes and also filed an internal complaint on my behalf. They were not able to get me connected to the department who I needed to speak with in order to try and get the issue resolved because the unit was closed for the day. I was provided with the telephone number to contact the department in which I did on Tuesday XX/XX/XXXX.

What the CFPB Record Shows About I advised them that I was going file a complaint on the employee who committed this nightmare for me. They read through all the notes and also filed an internal complaint on my behalf. They were not able to get me connected to the department who I needed to speak with in order to try and get the issue resolved because the unit was closed for the day. I was provided with the telephone number to contact the department in which I did on Tuesday XX/XX/XXXX.

I advised them that I was going file a complaint on the employee who committed this nightmare for me. They read through all the notes and also filed an internal complaint on my behalf. They were not able to get me connected to the department who I needed to speak with in order to try and get the issue resolved because the unit was closed for the day. I was provided with the telephone number to contact the department in which I did on Tuesday XX/XX/XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon recei, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I advised them that I was going file a complaint on the employee who committed this nightmare for me. They read through all the notes and also filed an internal complaint on my behalf. They were not able to get me connected to the department who I needed to speak with in order to try and get the issue resolved because the unit was closed for the day. I was provided with the telephone number to contact the department in which I did on Tuesday XX/XX/XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I would soon determine why my accounts were all of a sudden closed. The letters read We were notified you intend to file for bankruptcy :. I thought to myself how could a human being act in such a malice way bringing harm to me and my family for no apparent reason at all. How could an employee act in such a negligent way and code my consumer account with a bankruptcy when I never once mentioned that I had filed a petition to the Bankruptcy clerk of courts", and the single most common underlying issue is "third party agency or notify Bank of America personally that I intended to file. I was heartbroken that such evil could be done by an employee. I had been paying all of my bills on time".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I advised them that I was going file a complaint on the employee who committed this nightmare for me. They read through all the notes and also filed an internal complaint on my behalf. They were not able to get me connected to the department who I needed to speak with in order to try and get the issue resolved because the unit was closed for the day. I was provided with the telephone number to contact the department in which I did on Tuesday XX/XX/XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.