2026 data Public-data reference. official source

hung up on

3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

3 consumer complaints filed with the CFPB

This profile shows hung up on's complaint history from CFPB public records. 3 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.

3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
Addi
Since

Total complaints

3

Filed since Addi

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

hung up on complaint mix by product

Total complaints: 3

hung up on complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). XXXX has: 1 complaints (33.3%), resolution 0.0% XXXX has 33.3% I was: 1 complaints (33.3%), resolution 0.0% I was 33.3% I again: 1 complaints (33.3%), resolution 0.0% I again 33.3%
  • XXXX has 1 33.3% 0% relief
  • I was 1 33.3% 0% relief
  • I again 1 33.3% 0% relief

How hung up on's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
XXXX has told me that even though there is not way for the hospital to send them any forms without their direct request 1
I was informed by Global Lending Services that if I returned the key 1
I again needed financing and once again was told the bank did not seem to have the loan on file. Only much later Flagship suddenly reported the account and sent a letter saying the account was reported as of XX/XX/XXXX 1

Top States

State Complaints
not been given scheduled callbacks on multiple occasions and been denied the ability to escalate to a supervisor regarding this matter. I have been putting in large amounts of effort to resolve this issue and have my bill properly evaluated since XX/XX/XXXX 1
placed on hold for over 35 minutes 1
and then eventually told they would not waive it while interest continued growing. 1

Top Issues

Issue Complaints
despite them being necessary to properly review my bill 1
as it was deemed an error. I knew it was a mistake 1
inconsistent 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About hung up on

hung up on has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is Following , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, hung up on reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX has told me that even though there is not way for the hospital to send them any forms without their direct request", and the single most common underlying issue is "despite them being necessary to properly review my bill".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating hung up on: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does hung up on have?

hung up on has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.

Does hung up on respond to complaints on time?

hung up on has a 0% timely response rate to CFPB complaints.

What is the most common complaint about hung up on?

The most common issue reported against hung up on is "despite them being necessary to properly review my bill" in the "XXXX has told me that even though there is not way for the hospital to send them any forms without their direct request" product category.

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