2026 data Public-data reference. official source

HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Comp
Since

Total complaints

1

Filed since Comp

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX complaint mix by product

Total complaints: 1

HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Highlands Residential: 1 complaints (100.0%), resolution 0.0% Highlands Residential 100.0%
  • Highlands Residential 1 100.0% 0% relief

How HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Highlands Residential Mortgage Ltd. ( HRM ) is in receipt of the complaint dated XX/XX/XXXX 1

Top States

State Complaints
the borrower called regarding the Mortgage Insurance Premium ( MIP ) removal status and the tax exemption. In the enclosed letter dated XX/XX/XXXX 1

Top Issues

Issue Complaints
and we appreciate the opportunity to address this matter with the Consumer Financial Protection Bureau. On XX/XX/XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX

HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Companies , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Highlands Residential Mortgage Ltd. ( HRM ) is in receipt of the complaint dated XX/XX/XXXX", and the single most common underlying issue is "and we appreciate the opportunity to address this matter with the Consumer Financial Protection Bureau. On XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX have?

HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX respond to complaints on time?

HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX has a 0% timely response rate to CFPB complaints.

What is the most common complaint about HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX?

The most common issue reported against HRM attempted to verify the tax exemption with XXXX XXXX. We reviewed the county website and spoke with the tax office. The Tax Assessor indicated that the homeowner is not approved for any exemptions and paid current taxes. On XX/XX/XXXX is "and we appreciate the opportunity to address this matter with the Consumer Financial Protection Bureau. On XX/XX/XXXX" in the "Highlands Residential Mortgage Ltd. ( HRM ) is in receipt of the complaint dated XX/XX/XXXX" product category.

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