Total complaints
1
Filed since Chas
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows however when I called's complaint history from CFPB public records. 1 consumers have filed complaints since Chas. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Chas
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How however when I called's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| holding onto the money from my XXXX paychecks. When I called to ask why I hadn't received the money for the deposited checks | 1 |
| State | Complaints |
|---|---|
| the manager ( XXXX ) that I spoke to said there was nothing in the notes that indicated she had done so. | 1 |
| Issue | Complaints |
|---|---|
| they wanted to hear from XXXX that the checks were actually issued to ME... despite the fact I had to show my ID in order to open the account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
however when I called has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Chas, and the most recent logged activity is Chase Bank, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, however when I called reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "holding onto the money from my XXXX paychecks. When I called to ask why I hadn't received the money for the deposited checks", and the single most common underlying issue is "they wanted to hear from XXXX that the checks were actually issued to ME... despite the fact I had to show my ID in order to open the account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating however when I called: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
however when I called has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
however when I called has a 0% timely response rate to CFPB complaints.
The most common issue reported against however when I called is "they wanted to hear from XXXX that the checks were actually issued to ME... despite the fact I had to show my ID in order to open the account" in the "holding onto the money from my XXXX paychecks. When I called to ask why I hadn't received the money for the deposited checks" product category.
Read our methodology — how this data is sourced, computed, and verified.