Total complaints
2
Filed since This
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows however she can no longer be contacted or fix this issue as promised. She assured me she would fix it. She didn't call back nor would she answer my calls's complaint history from CFPB public records. 2 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How however she can no longer be contacted or fix this issue as promised. She assured me she would fix it. She didn't call back nor would she answer my calls's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had to follow up with him. When he finally talked with me on the XXXX after chasing him down for answers he stated he couldnt help. I then called the branch back the following day and requested to speak with the regional of which on the XXXX when I spoke with her ( XXXX it was her first time being informed of the situation which was explained again what happen. The regional XXXX checked my account and informed me and re confirmed that XXXX at the branch had processed the deferment incorrectly that it should have been for a single deferment and not a double deferment | 2 |
| State | Complaints |
|---|---|
| had the corporate office call me to inform me that she could talk with me any longer complete XXXX. | 1 |
| had the corporate office call me to inform me that she could talk with me any longer complete BS. | 1 |
| Issue | Complaints |
|---|---|
| so I reached out on XX/XX/XXXX at the number she provided me to follow up with her on | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
however she can no longer be contacted or fix this issue as promised. She assured me she would fix it. She didn't call back nor would she answer my calls has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This issue, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, however she can no longer be contacted or fix this issue as promised. She assured me she would fix it. She didn't call back nor would she answer my calls reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had to follow up with him. When he finally talked with me on the XXXX after chasing him down for answers he stated he couldnt help. I then called the branch back the following day and requested to speak with the regional of which on the XXXX when I spoke with her ( XXXX it was her first time being informed of the situation which was explained again what happen. The regional XXXX checked my account and informed me and re confirmed that XXXX at the branch had processed the deferment incorrectly that it should have been for a single deferment and not a double deferment", and the single most common underlying issue is "so I reached out on XX/XX/XXXX at the number she provided me to follow up with her on".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating however she can no longer be contacted or fix this issue as promised. She assured me she would fix it. She didn't call back nor would she answer my calls: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
however she can no longer be contacted or fix this issue as promised. She assured me she would fix it. She didn't call back nor would she answer my calls has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
however she can no longer be contacted or fix this issue as promised. She assured me she would fix it. She didn't call back nor would she answer my calls has a 0% timely response rate to CFPB complaints.
The most common issue reported against however she can no longer be contacted or fix this issue as promised. She assured me she would fix it. She didn't call back nor would she answer my calls is "so I reached out on XX/XX/XXXX at the number she provided me to follow up with her on" in the "I had to follow up with him. When he finally talked with me on the XXXX after chasing him down for answers he stated he couldnt help. I then called the branch back the following day and requested to speak with the regional of which on the XXXX when I spoke with her ( XXXX it was her first time being informed of the situation which was explained again what happen. The regional XXXX checked my account and informed me and re confirmed that XXXX at the branch had processed the deferment incorrectly that it should have been for a single deferment and not a double deferment" product category.
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