however PHH called me on XX/XX/XXXX and said they are pausing the foreclosure while they investigate the appeal but if they were me

What the CFPB Record Shows About however PHH called me on XX/XX/XXXX and said they are pausing the foreclosure while they investigate the appeal but if they were me

however PHH called me on XX/XX/XXXX and said they are pausing the foreclosure while they investigate the appeal but if they were me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Attn, and the most recent logged activity is Attn CFPB, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, however PHH called me on XX/XX/XXXX and said they are pausing the foreclosure while they investigate the appeal but if they were me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was put in a forebearance back in XXXX which I never asked or applied for one nor signed any documents. I was told to make my normal payment after the forebearance was over. I made the payment and they sent it back stating it didnt cover all the months combined while in the forebearance. No one had that kind of money so they said we can apply for a modification and if approved we can move forward. Modifcation was approved and paper work notarized and sent back on time.I got a call stating it needed to resent due to notary stamp running over onto some print", and the single most common underlying issue is "just make payment on XX/XX/XXXX as stated on the documents. I go to make payment from the dashboard portal of the web site and all my info is gone. Can't make payment. Contacted them and they said info has been removed because my loan was in default and that in order to reinstate mortgage I needed {$17000.00}. Otherwise house will be foreclosed and could sell while my family is still living in it becasue the modification was denied due to not having the paper work back in time. They said I can appeal their decision by sending an email ( SEE THAT EMAIL BELOW ) to their escalations department and wait 30 days for an answer. The very next day".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating however PHH called me on XX/XX/XXXX and said they are pausing the foreclosure while they investigate the appeal but if they were me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.