Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows however not realizing at the time of purchase that the sales person added three ( 3 ) ancillary products to the loan to inflate the value and increase their profit. I signed everything electronically and was not provided with a paper contract for review. My total loan for this used XXXX XXXX was $ XXXX. A new XXXX XXXX would have been $ XXXX and $ XXXX with the same high finance charges's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How however not realizing at the time of purchase that the sales person added three ( 3 ) ancillary products to the loan to inflate the value and increase their profit. I signed everything electronically and was not provided with a paper contract for review. My total loan for this used XXXX XXXX was $ XXXX. A new XXXX XXXX would have been $ XXXX and $ XXXX with the same high finance charges's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| AZ XXXX I am requesting an investigation of DriveTime Automotive Group | 1 |
| State | Complaints |
|---|---|
| which is not fair and reasonable. The ancillary products which were not discussed and automatically added to the loan were 1 ) GAP insurance | 1 |
| Issue | Complaints |
|---|---|
| mentioned above due to its predatory lending practices | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
however not realizing at the time of purchase that the sales person added three ( 3 ) ancillary products to the loan to inflate the value and increase their profit. I signed everything electronically and was not provided with a paper contract for review. My total loan for this used XXXX XXXX was $ XXXX. A new XXXX XXXX would have been $ XXXX and $ XXXX with the same high finance charges has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, however not realizing at the time of purchase that the sales person added three ( 3 ) ancillary products to the loan to inflate the value and increase their profit. I signed everything electronically and was not provided with a paper contract for review. My total loan for this used XXXX XXXX was $ XXXX. A new XXXX XXXX would have been $ XXXX and $ XXXX with the same high finance charges reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "AZ XXXX I am requesting an investigation of DriveTime Automotive Group", and the single most common underlying issue is "mentioned above due to its predatory lending practices".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating however not realizing at the time of purchase that the sales person added three ( 3 ) ancillary products to the loan to inflate the value and increase their profit. I signed everything electronically and was not provided with a paper contract for review. My total loan for this used XXXX XXXX was $ XXXX. A new XXXX XXXX would have been $ XXXX and $ XXXX with the same high finance charges: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
however not realizing at the time of purchase that the sales person added three ( 3 ) ancillary products to the loan to inflate the value and increase their profit. I signed everything electronically and was not provided with a paper contract for review. My total loan for this used XXXX XXXX was $ XXXX. A new XXXX XXXX would have been $ XXXX and $ XXXX with the same high finance charges has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
however not realizing at the time of purchase that the sales person added three ( 3 ) ancillary products to the loan to inflate the value and increase their profit. I signed everything electronically and was not provided with a paper contract for review. My total loan for this used XXXX XXXX was $ XXXX. A new XXXX XXXX would have been $ XXXX and $ XXXX with the same high finance charges has a 0% timely response rate to CFPB complaints.
The most common issue reported against however not realizing at the time of purchase that the sales person added three ( 3 ) ancillary products to the loan to inflate the value and increase their profit. I signed everything electronically and was not provided with a paper contract for review. My total loan for this used XXXX XXXX was $ XXXX. A new XXXX XXXX would have been $ XXXX and $ XXXX with the same high finance charges is "mentioned above due to its predatory lending practices" in the "AZ XXXX I am requesting an investigation of DriveTime Automotive Group" product category.
Read our methodology — how this data is sourced, computed, and verified.