Total complaints
197
Filed since ( XX
2026 data Public-data reference. official source
however
197 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
197 consumer complaints filed with the CFPB
This profile shows however's complaint history from CFPB public records. 197 consumers have filed complaints since ( XX. The company has a 0% timely response rate and has provided relief in 0% of cases.
197
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
172
States Active
( XX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
however complaint mix by product
- ensuring its 7 24.1% – 0% relief
- 44 U.S. 5 17.2% – 0% relief
- XXXX 4 13.8% – 0% relief
- XXXX XXXX 4 13.8% – 0% relief
- general reputation 3 10.3% – 0% relief
- XXXX XXXX 3 10.3% – 0% relief
- 22 U.S.C. 3 10.3% – 0% relief
How however's 197 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| ensuring its veracity | 7 |
| 44 U.S. 333 ( 1845 ) When a trustee abuses his trust -- converting trust property into new forms -- the cestui que trust has the option to take the original or the substituted property | 5 |
| XXXX | 4 |
| XXXX XXXX XXXX ( XXXX ) When a trustee abuses his trust -- converting trust property into new forms -- the cestui que trust has the option to take the original or the substituted property | 4 |
| general reputation | 3 |
| XXXX XXXX | 3 |
| 22 U.S.C. 7102 ( 12 ) and 22 U.S.C. 7102 ( 11 ) | 3 |
| FCRA 605B ( 15 U.S.C. 1681c-2 ) please remove all the above fraudulent and illegal accounts and inquiries immediately from my credit report. However I never gave any entity | 3 |
| I spoke to XXXX | 2 |
| XXXX : -- - Appears On Reports At : XXXX | 2 |
| however | 2 |
| FRAUDULENT | 2 |
| which is the senior lender | 2 |
| XX/XX/XXXX | 2 |
| NY XXXX Dear sir | 1 |
| Banco Popular reached an agreement to sign a new mortgage with deception because they did not separate the XXXX properties | 1 |
| the bank reversed the provisional credit | 1 |
| told him I had still received no letter | 1 |
| and after explaining the matter to the collectors over and over | 1 |
| when she attempted to claim the prize | 1 |
| XXXX XXXX XXXX clearly lists the estimate that the insurance would cover | 1 |
| I am referencing the fact that Experian is reporting incorrect account numbers | 1 |
| which is XXXX XXXX XXXX for XXXX XXXX XXXX XXXXXXXX does not give them any access to the insurance companies financial information however | 1 |
| Monday | 1 |
| I sent a message through the online messaging center within my account to have {$95.00} of the {$400.00} payment be applied toward the XXXX standard purchase balances totaling {$93.00}. When I logged into my account to see if the payment had posted | 1 |
| XXXX and applied for and obtained an installment title loan on XX/XX/XXXX in the principal amount of {$990.00}. It is important to note that XXXX XXXX did not obtain a payday loan. She obtained a title loan where she provided the vehicle registration for her XXXX XXXX XXXX as security interest. The loan was obtained at XXXX XXXX XXXX XXXX dba A Speedy Cash Car Title Loans and not at a payday loan company. Speedy Cash does not operate as a payday loan lender in Arizona. XXXX XXXX loan is valid and legal. The loan was contracted to be repaid in XXXX monthly payments of {$140.00} and a final payment of {$140.00} due on XX/XX/XXXX. Records show that XXXX XXXX did not make any payments on the loan and the account went into past due status on XX/XX/XXXX. Thereafter | 1 |
| on XX/XX/XXXX | 1 |
| or owed partial payments. I turned this information over to my lawyer | 1 |
| yet Navient let the loan remain in deferment until XX/XX/XXXX | 1 |
| it is not mine/ does not belong to me. I NEVER benefited or received any merchandise | 1 |
| This letter is in response to the above referenced CFPB Complaint related to THE HOME DEPOT CREIT CARD account number ending in XXXX issued by Citibank | 1 |
| I received notice that my total balance had shot up to well over {$30000.00} overnight | 1 |
| I came home to and found a letter in my mail ( not even certified ) that was from my corporate payroll office in XXXX XXXX notifying me that my wages were going to be garnished with the next pay which was 2 weeks later in the amount of {$89.00} by a company called GCC Services. All the letter contained was a phone number | 1 |
| I'm not the right person | 1 |
| XXXX XXXX U.C.C. Section 3-804 | 1 |
| TX XXXX XXXX XXXX | 1 |
| and the representative XXXX lied and contradicted herself multiple times. She told me that she started working my case on XX/XX/XXXX | 1 |
| at XXXX XXXX | 1 |
| XXXX XXXX XXXXXXXX *** What Happened*** On XX/XX/XXXX my father XXXX XXXX XXXX applied for a Smart Option Student loan to pay for XXXX College ; he did this without my knowledge or consent. My father told me that all of my school 's tuition will be taken care of and kept me out of the details | 1 |
| I still received communications about my outstanding balance for my credit card and chatted with an agent on the phone around XXXX XXXX | 1 |
| See NYS U.C.C. Section 3-804 | 1 |
| my attorney and I received a letter that was sent to the owner of XXXX XXXX XXXX XXXX that funds were going to be withdraw from his account because Flagstar Bank NA requested reimbursement because Forged Endorsement | 1 |
| instead of informing me the balance was there because the merchant had responded and Capital One now needed documentation from me. I thought all was ok and they hadn't heard anything from the merchant as I hadn't received any information from the bank. I'm being told it's my fault for not getting in information I was never notified to send in. XXXX tried to avoid this fact | 1 |
| Nationstar reached out to us and offered a forbearance for our XX/XX/XXXX XX/XX/XXXX payments. And | 1 |
| this Company Navient and XXXX XXXX XXXX | 1 |
| XXXX : -- - Appears On Reports At : EQUIFAX | 1 |
| MN XXXX Dear XXXX XXXX : I am writing you in regard to yet another complaint I have filed with the Consumer Financial Protection Bureau ( CFPB ) | 1 |
| XXXX XXXX XXXX *** What Happened*** On XX/XX/XXXX my father XXXX XXXX XXXX applied for a Smart Option Student loan to pay for XXXX College ; he did this without my knowledge or consent. My father told me that all of my school 's tuition will be taken care of and kept me out of the details | 1 |
| whoever they are | 1 |
| true to form | 1 |
| I did not make any payment after XX/XX/XXXX | 1 |
| which came after talking to a friend who suggested that they seen me coming from a mile away ''. In the most desperate need for transportation I was just happy to get approved for a vehicle to get back and forth to work. I had no idea this situation would be this way almost 6 years later. I was not even given appropriate time to review the information before signing the contract while looking at new vehicle keys sitting on top of the paperwork. Just wanted to follow up with a professional that could tell me if indeed this was a predatory lending move from Capital One Auto Finance and XXXX XXXX ; and if so what are my options now? Also | 1 |
| dated XX/XX/XXXX | 1 |
| please notice that I had no interest in any of those accessories which supposedly came with the car ( for example | 1 |
| a new withdrawal was made from my checking account for the full balance of {$16000.00}. I immediately contacted BOA that this was another error. I was informed that I was originally told the incorrect info | 1 |
| precedent has been set by the Federal Trade Commision ( FTC ) to substantiate my claim of legal violation. XXXX | 1 |
| I wrote an extensive account and filed a detailed report ( see attached : Fraud Report Regarding XXXX XXXX ) with the Colorado Bureau of Investigation | 1 |
| when our payment was counted as a second payment for XXXX | 1 |
| 2 | 1 |
| We are sorry to hear about the situation you encountered. Normally | 1 |
| I contacted Barclayscard US directly. I spoke with XXXX individuals | 1 |
| policies | 1 |
| so she is in? '' He responded | 1 |
| stating there may be a way to get the earnest monies I sent to the sellers back. I sent her the denial email from XXXX ; however | 1 |
| but that he was unaware of what the Key Bank supervisor proffered as true. He said | 1 |
| which was the amount due provided by your representative as the monthly payment. I spoke to several representatives asking what the pay-off amount was beginning XX/XX/XXXX as the funding was and still is available. After several additional calls | 1 |
| it makes it nearly impossible to correspond without assistance. Utilizing assistance from my communication accommodation support person | 1 |
| Since on or about XX/XX/XXXX about the status of two loans that are service by the data furnisher. The loans are referred to as loans eight and nine | 1 |
| to the state California at the end of XXXX of XXXX as an immigrant. On XX/XX/XXXX | 1 |
| which I attached she mailed to me ) and myself credit reports XXXX times | 1 |
| and can look at the email below to show that there is no possible way I could have had the card in my possession on that date. The piece of mail attached also has a number on it that can show that this is the card in question. Additionally | 1 |
| Al XXXX And our loan is serviced by Regions and is loan number : XXXX My loan is owned by Fannie Mae and serviced by Regions. We entered a forbearance plan in XX/XX/XXXX with Regions | 1 |
| the attorney general and to American Express. A criminal made three false payments to my Amex accounts from XXXX to XXXX and they changed my address to one in XXXX | 1 |
| so that I can review it. I do have a page from the IRS letter that shows the the transactions that were reported from the XXXX | 1 |
| and sent me a stall response : Thank you for submitting your dispute on XX/XX/XXXX | 1 |
| that occurred today | 1 |
| unfortunately | 1 |
| as mentioned above | 1 |
| and would be accurate ) - XX/XX/XXXX Fixed Balance Transaction Balance = XXXX ( {$40.00} prior pmt + XXXX - this seems to be interest | 1 |
| I explained | 1 |
| I made a withdrawal at an ATM. I found this ATM via the Way2Go website. The XXXX website states Avoid ATM XXXX Fees. Avoid this surcharge fee by using ATMs owned by the bank or network brand mark identified below. Click on any XXXX of the brand marks displayed and follow their instructions to locate the nearest surcharge free ATM. ATM surcharges are additional fees charged by the ATM owner. You can avoid this surcharge fee by using ATMs displaying the following logos. To find your nearest surcharge free ATM | 1 |
| after receiving the XXXX card through email | 1 |
| we can afford the house | 1 |
| CarMax supplied the California Retail Installment Contract and the debt | 1 |
| despite repeatedly being told the money was to be returned by XXXX XXXX XXXXXXXX | 1 |
| all unverified accounts must be promptly deleted. Therefore | 1 |
| a total of {$300.00} were withdrawn from my checking account at a XX/XX/XXXX ATM machine in XXXX | 1 |
| shows | 1 |
| when I tried to sell the crypto back into my Venmo balance | 1 |
| I tried very hard to come to what I thought was a very reasonable resolution to the issue. I simply wanted Citibank to either reinstate my credit card with my points or issue me the cash value of those points at {$1100.00}. As previously stated | 1 |
| the card had only {$6.00} and change remaining. A purchase for approximately {$190.00} had been processed on XXXX Knowing that I had not made the transaction | 1 |
| HOA dues | 1 |
| I discovered Navy Federal Ruined not only my credit | 1 |
| I told the teller that I needed to withdraw XXXX from my savings account. She said that normally the bank asked for a phone call prior to a request for such a large amount. I asked to speak to someone else and a woman came from the back and asked me several questions. I explained that I planned to use the money to help my granddaughter who had lost her mother (my daughter) a month and a half before and then XXXX XXXX two weeks later. Both these things had happened | 1 |
| the perpetrator of this cruel scheme called to inform me that the bad guys had now gotten ahold of XXXX more of my savings | 1 |
| it was declined. The sales rep was then prompted to call the fraud department. The fraud department with the bank kept me on the phone for well over 30 minutes ( and after the store had already closed ) transferring me from person to person keeping me on hold for extended amounts of time which seemed intentional | 1 |
| I call XXXX and spoke with a few representatives before finally speaking to supervisor XXXX on XX/XX/XXXX. He told me he will send it to the cashiering department to research which will take another 3 bus days. He assured me it would be resolved by Tuesday XX/XX/XXXX | 1 |
| Attorney at Law | 1 |
| consider this letter my request that you reinvestigate the following accounts and delete them from my credit report. XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX The terms reported are incorrect | 1 |
| I was able to locate the aforementioned check as well as another escrow disbursement check dated for XX/XX/XXXX for the amount of {$1500.00}. I called LoanCare to ask if I would be able to cash the checks. I was told that the checks were not valid after 90 days ( although no such timeframe was noted on the checks ). I was further informed that there was another check which was issued in XX/XX/XXXX for {$2200.00} that was not cashed. I asked the LoanCare agent if upon reissuing the XXXX check | 1 |
| up through XX/XX/XXXX we continued to received XXXX balance credit card statements from WF showing a full credit limit available. Up to that date | 1 |
| consumer | 1 |
| I was *not aware *of any of these charges made on my card | 1 |
| I called IC System to discuss the debt/collection they claim I owe | 1 |
| we were contacted by MEDICREDIT | 1 |
| XXXX and myself went back to the bank to obtain the copies that the mortgage department sent. We asked for XXXX and he advised that he reviewed the documents and that there is nothing in the modification package that would relate to the reason why we had a lien against the property but that as he had said before | 1 |
| just because I opened my card in XX/XX/XXXX | 1 |
| Agent # XXXX who transferred us to XXXX | 1 |
| I have not been contacted by the servicer. They have not contacted me to fill out an application | 1 |
| when the initial ... ATM withdrawal transaction of ... $ XXXX {$180.00} was [ not ] approved and ... DELINED | 1 |
| we were advised that the loan did not fulfill the current guidelines of reflecting an eligible repayment schedule for the PSLF program or meeting the timely payment requirements for the TEPSLF program. Therefore | 1 |
| written closure request to the customer correspondence address as given on Ally 's website. Ally did not process my first request or acknowledge it until XXXX XX/XX/XXXX and offered only contradictory information and no instructions/specific requirements regarding the process for closing the accounts at that time. When I challenged the information I was given and asked for explanations | 1 |
| The XXXX announced it would be closing 42 stores in 14 states | 1 |
| XXXX XXXX called me a second time at about XXXX XXXX. I missed the call | 1 |
| I took a XXXXr | 1 |
| who put me into collections in the first place | 1 |
| and I stopped using both the debit and secure credit card as much | 1 |
| Because it is apparent that you have failed in researching and addressing my complaints and Previous Letter From XX/XX/XXXX In response to your letter dated XXXX the XXXX | 1 |
| calling from my local Wells Fargo branch | 1 |
| I called back NetSpend to verify they received requested documents and spoke to XXXX XXXX | 1 |
| presumably | 1 |
| the salesperson insisted that I make a down payment of {$2000.00} before the vehicle could be released to me. As a conscientious consumer | 1 |
| XXXX XXXX XXXX XXXX for XXXX XXXX c/o Caliber Home Loans | 1 |
| I opened another account successfully online | 1 |
| since I received the product damaged. Although it is a general rule in all banks | 1 |
| prior to all of this. I called to make the arrangements in XX/XX/XXXX | 1 |
| on XXXX at XXXX XXXX. I faxed another letter to Weichert and to my attorney | 1 |
| I went back to said BofA financial center to ask XXXX XXXX for assistance to transfer my retirement pay to my new checking account | 1 |
| I do not understand why this judgment is showing up in its current state. Under O.C.G.A. 44-7-52. | 1 |
| as long as it was cancelled within the first 40 days after an annual fee assessment | 1 |
| I contacted Rocket Mortgage to inquire about a loan. Somehow | 1 |
| not merely of federal law. Golden State Transit Corp. v. Los Angeles | 1 |
| eventually she responded to us saying that because XXXX sent us an email stating As requested | 1 |
| the manager contacted me to let me know this is a generic letter that went out to me and to ignore it and I would be required to open all new accounts as the policy changed and they can no longer change the XXXX name on the account. I will not be opening new accounts at bofa and will be moving my accounts | 1 |
| I logged back to my online banking and did a bill pay directly from my bank to the mortgage company. The morning of XX/XX/XXXX | 1 |
| in response to a promotional coupon code XXXX XXXX sent me | 1 |
| I contacted Chrysler Capital by phone | 1 |
| Mortgage Servicing | 1 |
| causing late fees and cancellation of account | 1 |
| XXXX merged with XXXX on XX/XX/XXXX. I called XXXX for clarification of the alleged debt I C Systems listed on my credit report in the amount of {$1200.00}. XXXX had no recollection of the debt with I C System. XXXX however has another collection agency XXXX XXXX XXXX ( I wrote a separate complaint for this collection agency ) collecting the alleged debt on behalf of XXXX ( which is now XXXX ) in a different amount of {$460.00}. How can two ( 2 ) different collection agency attempt to collect an alleged debt for the same creditor in two ( 2 ) different amounts? I have had the same phone number for at XXXX years | 1 |
| my client | 1 |
| XX/XX/XXXX I received an email back with ONLY the following information : 1 ) My name 2 ) Last 4 of my SSN 3 ) Type of Debt : DDA 4 ) Acct number ( of supposed debt ) 5 ) Bank Name : Wells Fargo Bank 6 ) Original Repayment Amount : {$650.00} 7 ) Interest & Fees Amount Due : {$0.00} 8 ) Grand Total Due | 1 |
| XXXX shows my {$200.00} payment | 1 |
| I would like to be refunded if my student loans were supposed to be paid off years ago | 1 |
| through the help of XXXX XXXX XXXX in XXXX | 1 |
| I contacted XXXX and asked to start the Loss Mitigation process for the past due balance of {$4500.00}. However | 1 |
| on Monday | 1 |
| I was referred to foreclosure on either XX/XX/XXXX or XX/XX/XXXX. I believe this is when {$1900.00} of legal fees was added to my total principal balance. At this point I had been delinquent for XXXX | 1 |
| the XXXX XXXX dollar payment I made to XXXX & XXXX XXXX in the form of a XXXX XXXXXXXX XXXX cashiers check or money order could have been deposited in either of these banks which are : M & T Bank or XXXX XXXX XXXXXXXX Connecticut ( herein attached ) Furthermore | 1 |
| XXXX XXXX Sent from my XXXX On XXXX XXXX | 1 |
| briefly | 1 |
| only to receive a letter of denial from Shellpoint Mortgage Servicing that I did not meet the debt-to-income guidelines. I was given the option to submit a letter of appeal | 1 |
| Wells Fargo talked about a secondary security measure | 1 |
| I received an email from Chime stating that Based on their investigation | 1 |
| President Obama signed into law the Credit Card Accountability | 1 |
| I drove to a XXXX branch thinking I 'd be able to clear up the misunderstanding in person. The problem was still not resolved | 1 |
| I received a telephone call from your representative | 1 |
| I have uploaded images of the account sign up process | 1 |
| the bank system has not performed well and later I discovered a change on my account have been performed | 1 |
| the terms specifies that [ consumer ] agree to pay a prepayment charge if this loan is paid off prior to the final scheduled due date ''. I | 1 |
| eventually | 1 |
| except to put the word Refund Dept in the name field and the code XXXX in the memo field | 1 |
| ATM fraud dept | 1 |
| to please escalate claim to Chase Bank XXXX XXXX department | 1 |
| consistent with the terms of this Indenture | 1 |
| I have attached the lease that is available on on-site.com | 1 |
| clearly states that the VA funding fee must be paid to the holder immediately following loan settlement. Based on this | 1 |
Top States
| State | Complaints |
|---|---|
| the party thus charged proper credits for money which he has paid | 9 |
| such rectification is not feasible | 7 |
| excludes precise factual data regarding a consumer 's credit history obtained directly from the consumer 's creditor or the consumer. | 3 |
| the others I recognize. Only the inquiries related to the above ( 2 ) transactions are unrecognized. | 3 |
| a fair resolution would be for you to remove this account from my credit report as it is in violation of my rights and I am not liable for this debt. | 3 |
| future payments may be received not by creditors but whom ever charged off the debt. This is inaccurate reporting and must be deleted immediately because the debt has been removed under ( 7 CFR 1782.3 ). These fraudulent accounts and inquiries and and addresses must be removed immediately under 15 U.S. Code 1681c-1 and 15 USC 16815- ( B ) 1of the FCRA and a violation of the Fair Debt Collection PracticesAct. Because Ive never lived at the fraudulent address of XXXX XXXX XXXX XXXX XXXX Illinois XXXX this address was apart of an illegal scheme from a identity theft investigation that I was a victim of and must be deleted immediately. My correct address is XXXX XXXX XXXX XXXX | 3 |
| Nationstar Mortgage LLC and Mr. Cooper both are entrenched in stating Nationstar Mortgage LLC is As Owner | 2 |
| has KNOWINGLY | 2 |
| has been giving us a difficult time | 2 |
| I do not have any Chase account closed after the outbreak of Pandemic. There is a discrepancy what this office explained and reality. Also | 1 |
| due to a XXXX or writing problem that had been there since they acquired the properties and they never fixed it. | 1 |
| decided to let the merchant keep the money and the goods | 1 |
| that Capital One Bank was in error by not properly notifying me when the restrictions were put in place.,,CAPITAL ONE FINANCIAL CORPORATION,VA,20176,Older American,Consent provided,Web,2020-12-30,Closed with explanation,Yes,N/A,4040096 | 1 |
| I refused to pay because I didn't and still don't owe them anything. These collection calls have made it difficult for my ability to be able to move about my day | 1 |
| I did manage to get a few screenshots. It was obvious it was a scam and thats when I called PNC to cancel the payments she made that day. The PNC Rep whos English is horrendous like most of them instructed me to let the deposits post and dispute them as aside from the transactions being unauthorized | 1 |
| did not attempt to refrain from collecting alleged debt. Under section 808 ( A ) of FDCPA | 1 |
| there are other reporting errors. | 1 |
| Discover | 1 |
| my payment arrangement had disappeared in their system and she wanted me to arrange a payment arrangement for {$380.00} a month instead. I told her I can not afford that and that they had already made an arrangement with me to accept a monthly payment of {$25.00} in exchange for not reporting it as a collections to my credit report. She then tried to say I could pay XXXX dollars for 3 months and then go up to {$380.00} or pay {$2000.00} when I get my tax refund | 1 |
| which are all interest-bearing balances | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| then its value in money. If the trust property comes back into the hands of the trustee | 9 |
| XXXX | 7 |
| completeness ( in a timely manner ) | 7 |
| or lifestyle are gathered through personal interviews with neighbors | 3 |
| this documentation is coming from me and only me | 3 |
| nor auto loan lender or any other financial institutions written permission to report any accounts to my credit or pull my credit to open an account which why all the inquiries and accounts isted above must be deleted immediately under 15 U.S. Code 1681c-1- Identity theft prevention ; fraud alerts and active duty alerts please remove all the above fraudulent and illegal accounts and inquiries immediately from my credit report please remove all above fraudulent accounts and inquiries | 3 |
| in the absence of physical possession of the original note or valid assignment thereof | 2 |
| XXXX XXXX died on XX/XX/XXXX of XXXX. Before he died | 2 |
| however | 2 |
| XXXX XXXX | 2 |
| INACCURATE | 2 |
| as well as | 2 |
| nor did they cancel the commercial loan. The problems were not resolved until XXXX | 1 |
| and ( unfairly ) let the merchant to keep the money and the goods. The bank was biased against me and discriminated me on the basis of National Origin | 1 |
| which he did. The letter | 1 |
| they were instead offering me payment installments in exchange for me to pay | 1 |
| she ended up spending about the same amount as she won to qualify to claim it but at least she met the criteria and it was a wash. She blew around {$2800.00} of my money just to be able to claim her {$2800.00} on winnings. However | 1 |
| the insurance did not cover what they estimated and because of that | 1 |
| incorrect credit limits | 1 |
| and to dispute the first two payments and question and XXXX would voluntarily without any issue. Go ahead and Refund those payments and send them to me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About however
however has accumulated 197 consumer complaints in the CFPB public database, with filings active across 172 U.S. states. Of those submissions, 171 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( XX, and the most recent logged activity is o XXXX XXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, however reports a 0% timely-response rate and has closed 1.5% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "ensuring its veracity", and the single most common underlying issue is "then its value in money. If the trust property comes back into the hands of the trustee".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating however: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Frequently Asked Questions
How many CFPB complaints does however have?
however has received 197 consumer complaints filed with the Consumer Financial Protection Bureau.
Does however respond to complaints on time?
however has a 0% timely response rate to CFPB complaints.
What is the most common complaint about however?
The most common issue reported against however is "then its value in money. If the trust property comes back into the hands of the trustee" in the "ensuring its veracity" product category.
Read our methodology — how this data is sourced, computed, and verified.
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