Total complaints
1
Filed since So n
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows how and when this happened. So she got more answers and that apparently the reason she to make the block the employee back then put another incorrect information that could it make it harder for me to unlock it now. So here i am calling again to check if they received the documents and this employee says to me why dont you check and call USPS for status since in the tracking number you have provided us says the zip code is different from the transunion address i sent it to. So i call USPS and they told me that yes the did receive the mail and that they are lying to me. Because the zip code that appears in tracking means it passed in a post office that multiple zipcodes go to. And after that she told me my mail was received by a transunion employee and she mentioned name and logging systems number. So i called again transunion in told them that it really was delivered to the correct location and that employe Received it and signed. They still say that its wrong because the zip code is different. I have tried explaining them i sent it to the correct one. But the dont understand and think its wrongly delivered and sent. So here i am a month and half long calling them to resolve this issue and they arent helping me whatsoever. Still I cant buy the car because of this and its been an urgent matter. Its been exhausting and frustrating trying to get this resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS's complaint history from CFPB public records. 1 consumers have filed complaints since So n. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So n
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How how and when this happened. So she got more answers and that apparently the reason she to make the block the employee back then put another incorrect information that could it make it harder for me to unlock it now. So here i am calling again to check if they received the documents and this employee says to me why dont you check and call USPS for status since in the tracking number you have provided us says the zip code is different from the transunion address i sent it to. So i call USPS and they told me that yes the did receive the mail and that they are lying to me. Because the zip code that appears in tracking means it passed in a post office that multiple zipcodes go to. And after that she told me my mail was received by a transunion employee and she mentioned name and logging systems number. So i called again transunion in told them that it really was delivered to the correct location and that employe Received it and signed. They still say that its wrong because the zip code is different. I have tried explaining them i sent it to the correct one. But the dont understand and think its wrongly delivered and sent. So here i am a month and half long calling them to resolve this issue and they arent helping me whatsoever. Still I cant buy the car because of this and its been an urgent matter. Its been exhausting and frustrating trying to get this resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they said no and to wait 3 days. After that 3 days i called again they told me to wait 7. Then after that i called during the same week in those 7 days they told that they still havent received it and that i should send it again or wait 14 days because that is what takes to get the documents processed and into the system. I waited and tried calling days after for status but got the same answer | 1 |
| State | Complaints |
|---|---|
| INC.,PR,00926,,Consent provided,Web,2025-11-20,Closed with explanation,Yes,N/A,17387371 | 1 |
| Issue | Complaints |
|---|---|
| what address did you sent it too? That is the correct address | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
how and when this happened. So she got more answers and that apparently the reason she to make the block the employee back then put another incorrect information that could it make it harder for me to unlock it now. So here i am calling again to check if they received the documents and this employee says to me why dont you check and call USPS for status since in the tracking number you have provided us says the zip code is different from the transunion address i sent it to. So i call USPS and they told me that yes the did receive the mail and that they are lying to me. Because the zip code that appears in tracking means it passed in a post office that multiple zipcodes go to. And after that she told me my mail was received by a transunion employee and she mentioned name and logging systems number. So i called again transunion in told them that it really was delivered to the correct location and that employe Received it and signed. They still say that its wrong because the zip code is different. I have tried explaining them i sent it to the correct one. But the dont understand and think its wrongly delivered and sent. So here i am a month and half long calling them to resolve this issue and they arent helping me whatsoever. Still I cant buy the car because of this and its been an urgent matter. Its been exhausting and frustrating trying to get this resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So n, and the most recent logged activity is So next da, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, how and when this happened. So she got more answers and that apparently the reason she to make the block the employee back then put another incorrect information that could it make it harder for me to unlock it now. So here i am calling again to check if they received the documents and this employee says to me why dont you check and call USPS for status since in the tracking number you have provided us says the zip code is different from the transunion address i sent it to. So i call USPS and they told me that yes the did receive the mail and that they are lying to me. Because the zip code that appears in tracking means it passed in a post office that multiple zipcodes go to. And after that she told me my mail was received by a transunion employee and she mentioned name and logging systems number. So i called again transunion in told them that it really was delivered to the correct location and that employe Received it and signed. They still say that its wrong because the zip code is different. I have tried explaining them i sent it to the correct one. But the dont understand and think its wrongly delivered and sent. So here i am a month and half long calling them to resolve this issue and they arent helping me whatsoever. Still I cant buy the car because of this and its been an urgent matter. Its been exhausting and frustrating trying to get this resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they said no and to wait 3 days. After that 3 days i called again they told me to wait 7. Then after that i called during the same week in those 7 days they told that they still havent received it and that i should send it again or wait 14 days because that is what takes to get the documents processed and into the system. I waited and tried calling days after for status but got the same answer", and the single most common underlying issue is "what address did you sent it too? That is the correct address".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating how and when this happened. So she got more answers and that apparently the reason she to make the block the employee back then put another incorrect information that could it make it harder for me to unlock it now. So here i am calling again to check if they received the documents and this employee says to me why dont you check and call USPS for status since in the tracking number you have provided us says the zip code is different from the transunion address i sent it to. So i call USPS and they told me that yes the did receive the mail and that they are lying to me. Because the zip code that appears in tracking means it passed in a post office that multiple zipcodes go to. And after that she told me my mail was received by a transunion employee and she mentioned name and logging systems number. So i called again transunion in told them that it really was delivered to the correct location and that employe Received it and signed. They still say that its wrong because the zip code is different. I have tried explaining them i sent it to the correct one. But the dont understand and think its wrongly delivered and sent. So here i am a month and half long calling them to resolve this issue and they arent helping me whatsoever. Still I cant buy the car because of this and its been an urgent matter. Its been exhausting and frustrating trying to get this resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
how and when this happened. So she got more answers and that apparently the reason she to make the block the employee back then put another incorrect information that could it make it harder for me to unlock it now. So here i am calling again to check if they received the documents and this employee says to me why dont you check and call USPS for status since in the tracking number you have provided us says the zip code is different from the transunion address i sent it to. So i call USPS and they told me that yes the did receive the mail and that they are lying to me. Because the zip code that appears in tracking means it passed in a post office that multiple zipcodes go to. And after that she told me my mail was received by a transunion employee and she mentioned name and logging systems number. So i called again transunion in told them that it really was delivered to the correct location and that employe Received it and signed. They still say that its wrong because the zip code is different. I have tried explaining them i sent it to the correct one. But the dont understand and think its wrongly delivered and sent. So here i am a month and half long calling them to resolve this issue and they arent helping me whatsoever. Still I cant buy the car because of this and its been an urgent matter. Its been exhausting and frustrating trying to get this resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
how and when this happened. So she got more answers and that apparently the reason she to make the block the employee back then put another incorrect information that could it make it harder for me to unlock it now. So here i am calling again to check if they received the documents and this employee says to me why dont you check and call USPS for status since in the tracking number you have provided us says the zip code is different from the transunion address i sent it to. So i call USPS and they told me that yes the did receive the mail and that they are lying to me. Because the zip code that appears in tracking means it passed in a post office that multiple zipcodes go to. And after that she told me my mail was received by a transunion employee and she mentioned name and logging systems number. So i called again transunion in told them that it really was delivered to the correct location and that employe Received it and signed. They still say that its wrong because the zip code is different. I have tried explaining them i sent it to the correct one. But the dont understand and think its wrongly delivered and sent. So here i am a month and half long calling them to resolve this issue and they arent helping me whatsoever. Still I cant buy the car because of this and its been an urgent matter. Its been exhausting and frustrating trying to get this resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS has a 0% timely response rate to CFPB complaints.
The most common issue reported against how and when this happened. So she got more answers and that apparently the reason she to make the block the employee back then put another incorrect information that could it make it harder for me to unlock it now. So here i am calling again to check if they received the documents and this employee says to me why dont you check and call USPS for status since in the tracking number you have provided us says the zip code is different from the transunion address i sent it to. So i call USPS and they told me that yes the did receive the mail and that they are lying to me. Because the zip code that appears in tracking means it passed in a post office that multiple zipcodes go to. And after that she told me my mail was received by a transunion employee and she mentioned name and logging systems number. So i called again transunion in told them that it really was delivered to the correct location and that employe Received it and signed. They still say that its wrong because the zip code is different. I have tried explaining them i sent it to the correct one. But the dont understand and think its wrongly delivered and sent. So here i am a month and half long calling them to resolve this issue and they arent helping me whatsoever. Still I cant buy the car because of this and its been an urgent matter. Its been exhausting and frustrating trying to get this resolved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS is "what address did you sent it too? That is the correct address" in the "they said no and to wait 3 days. After that 3 days i called again they told me to wait 7. Then after that i called during the same week in those 7 days they told that they still havent received it and that i should send it again or wait 14 days because that is what takes to get the documents processed and into the system. I waited and tried calling days after for status but got the same answer" product category.
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