Total complaints
1
Filed since I ha
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows hours of time spent's complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How hours of time spent's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| however | 1 |
| State | Complaints |
|---|---|
| and various different answers by Mr. Coopers representatives have caused a great amount of unnecessary stress. This incorrect credit reporting has also caused me to be unable to obtain a loan for a new home that I was in the process of purchasing | 1 |
| Issue | Complaints |
|---|---|
| and none of these representatives are able to explain to me why my account is showing as delinquent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
hours of time spent has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have cal, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, hours of time spent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "however", and the single most common underlying issue is "and none of these representatives are able to explain to me why my account is showing as delinquent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating hours of time spent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
hours of time spent has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
hours of time spent has a 0% timely response rate to CFPB complaints.
The most common issue reported against hours of time spent is "and none of these representatives are able to explain to me why my account is showing as delinquent" in the "however" product category.
Read our methodology — how this data is sourced, computed, and verified.