Total complaints
1
Filed since My b
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows hoping to get a person that could help me's complaint history from CFPB public records. 1 consumers have filed complaints since My b. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My b
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How hoping to get a person that could help me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on XX/XX/XXXX I was able to unfreeze my credit by phone with my PIN | 1 |
| State | Complaints |
|---|---|
| but that person just sent me back into the phone system and I could not get to a person that could help me with my account. When I tried to unfreeze my credit by phone XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| but there was a statement on the report that prevented their systems from ingesting the report. With my fathers help and navigating the automated phone system with his information we were able to reach a human customer service representative. That representative made an update to my account so that I should have been able to log in | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
hoping to get a person that could help me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My b, and the most recent logged activity is My bank tr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, hoping to get a person that could help me reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on XX/XX/XXXX I was able to unfreeze my credit by phone with my PIN", and the single most common underlying issue is "but there was a statement on the report that prevented their systems from ingesting the report. With my fathers help and navigating the automated phone system with his information we were able to reach a human customer service representative. That representative made an update to my account so that I should have been able to log in".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating hoping to get a person that could help me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
hoping to get a person that could help me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
hoping to get a person that could help me has a 0% timely response rate to CFPB complaints.
The most common issue reported against hoping to get a person that could help me is "but there was a statement on the report that prevented their systems from ingesting the report. With my fathers help and navigating the automated phone system with his information we were able to reach a human customer service representative. That representative made an update to my account so that I should have been able to log in" in the "on XX/XX/XXXX I was able to unfreeze my credit by phone with my PIN" product category.
Read our methodology — how this data is sourced, computed, and verified.