Total complaints
1
Filed since At X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows hoping that I would be able to send the money out. To my surprise's complaint history from CFPB public records. 1 consumers have filed complaints since At X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How hoping that I would be able to send the money out. To my surprise's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received another automatic email from Wise saying that they are closing my account on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| I couldn't log on nor appeal the decision like the email instruction says. After clicking the 'appeal our decision button '' it gave me the following message : After reviewing your case we've decided to keep your account closed. | 1 |
| Issue | Complaints |
|---|---|
| following by instruction how to appeal the decision. But before the account closure | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
hoping that I would be able to send the money out. To my surprise has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At X, and the most recent logged activity is At XXXXXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, hoping that I would be able to send the money out. To my surprise reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received another automatic email from Wise saying that they are closing my account on XX/XX/XXXX", and the single most common underlying issue is "following by instruction how to appeal the decision. But before the account closure".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating hoping that I would be able to send the money out. To my surprise: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
hoping that I would be able to send the money out. To my surprise has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
hoping that I would be able to send the money out. To my surprise has a 0% timely response rate to CFPB complaints.
The most common issue reported against hoping that I would be able to send the money out. To my surprise is "following by instruction how to appeal the decision. But before the account closure" in the "I received another automatic email from Wise saying that they are closing my account on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.