Total complaints
2
Filed since My n
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows honestly's complaint history from CFPB public records. 2 consumers have filed complaints since My n. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since My n
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How honestly's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my personal information | 1 |
| using the chat function on the Regions mobile banking app ) and spoke with a banker via chat for sometime asking why the charge was denied | 1 |
| State | Complaints |
|---|---|
| seems like a protective measure they should have proactively done for me in the first place to prevent further fraud. I have requested they listen to the calls to see whether I was even told to do this but do not know whether they are doing this for me. Furthermore | 1 |
| did not make any sense to me | 1 |
| Issue | Complaints |
|---|---|
| were compromised and fraudulent access was gained to my JP Morgan Chase bank account. In additional to other fraud with this checking account which has been resolved | 1 |
| and 2 ) that I should call the claims department and have them add this second charge to the original claim/dispute that I filed for the {$53.00} charge which was approved. Very confusing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
honestly has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My n, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, honestly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my personal information", and the single most common underlying issue is "were compromised and fraudulent access was gained to my JP Morgan Chase bank account. In additional to other fraud with this checking account which has been resolved".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating honestly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
honestly has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
honestly has a 0% timely response rate to CFPB complaints.
The most common issue reported against honestly is "were compromised and fraudulent access was gained to my JP Morgan Chase bank account. In additional to other fraud with this checking account which has been resolved" in the "my personal information" product category.
Read our methodology — how this data is sourced, computed, and verified.