Total complaints
1
Filed since Agai
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows homeowners in such programs will have to work with their loan servicers to create a plan to repay the forborne payments. But again's complaint history from CFPB public records. 1 consumers have filed complaints since Agai. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Agai
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How homeowners in such programs will have to work with their loan servicers to create a plan to repay the forborne payments. But again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| mortgage servicers such as XXXX XXXX XXXX Bank and Shellpoint are fully aware of this | 1 |
| State | Complaints |
|---|---|
| in my case | 1 |
| Issue | Complaints |
|---|---|
| this almost happened to me as XXXX XXXXXXXX XXXX XXXX had previously advised me it be early to XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
homeowners in such programs will have to work with their loan servicers to create a plan to repay the forborne payments. But again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Agai, and the most recent logged activity is Again, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, homeowners in such programs will have to work with their loan servicers to create a plan to repay the forborne payments. But again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "mortgage servicers such as XXXX XXXX XXXX Bank and Shellpoint are fully aware of this", and the single most common underlying issue is "this almost happened to me as XXXX XXXXXXXX XXXX XXXX had previously advised me it be early to XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating homeowners in such programs will have to work with their loan servicers to create a plan to repay the forborne payments. But again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
homeowners in such programs will have to work with their loan servicers to create a plan to repay the forborne payments. But again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
homeowners in such programs will have to work with their loan servicers to create a plan to repay the forborne payments. But again has a 0% timely response rate to CFPB complaints.
The most common issue reported against homeowners in such programs will have to work with their loan servicers to create a plan to repay the forborne payments. But again is "this almost happened to me as XXXX XXXXXXXX XXXX XXXX had previously advised me it be early to XXXX XXXX" in the "mortgage servicers such as XXXX XXXX XXXX Bank and Shellpoint are fully aware of this" product category.
Read our methodology — how this data is sourced, computed, and verified.