Total complaints
1
Filed since In t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows higher cost loan than they otherwise would have agreed to.'s complaint history from CFPB public records. 1 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How higher cost loan than they otherwise would have agreed to.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Carvanas false and misleading advertising induced me to submit a credit application I never would have submitted had I been told the truth. Further | 1 |
| Issue | Complaints |
|---|---|
| and told me I had less than 24 hours to change to a different sale policy or I would not be able to purchase the vehicle. Fortunately I realized that this was a bait and switch and Carvana was trying to take advantage of me ; otherwise | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
higher cost loan than they otherwise would have agreed to. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In the end, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, higher cost loan than they otherwise would have agreed to. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Carvanas false and misleading advertising induced me to submit a credit application I never would have submitted had I been told the truth. Further", and the single most common underlying issue is "and told me I had less than 24 hours to change to a different sale policy or I would not be able to purchase the vehicle. Fortunately I realized that this was a bait and switch and Carvana was trying to take advantage of me ; otherwise".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating higher cost loan than they otherwise would have agreed to.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
higher cost loan than they otherwise would have agreed to. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
higher cost loan than they otherwise would have agreed to. has a 0% timely response rate to CFPB complaints.
The most common issue reported against higher cost loan than they otherwise would have agreed to. is "and told me I had less than 24 hours to change to a different sale policy or I would not be able to purchase the vehicle. Fortunately I realized that this was a bait and switch and Carvana was trying to take advantage of me ; otherwise" in the "Carvanas false and misleading advertising induced me to submit a credit application I never would have submitted had I been told the truth. Further" product category.
Read our methodology — how this data is sourced, computed, and verified.