Total complaints
1
Filed since That
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows high-value transaction. Coinbase created XXXX # XXXX but did not escalate the matter or provide meaningful assistance beyond stating that cryptocurrency transactions are irreversible. I am submitting this complaint due to inadequate and ineffective fraud safeguards and lack of meaningful support after promptly reporting the scam.,,Coinbase's complaint history from CFPB public records. 1 consumers have filed complaints since That. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since That
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How high-value transaction. Coinbase created XXXX # XXXX but did not escalate the matter or provide meaningful assistance beyond stating that cryptocurrency transactions are irreversible. I am submitting this complaint due to inadequate and ineffective fraud safeguards and lack of meaningful support after promptly reporting the scam.,,Coinbase's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted Coinbase customer support via live chat and reported the fraud. I provided the scammers wallet addresses | 1 |
| State | Complaints |
|---|---|
| Inc.,NJ,07302,,Consent provided,Web,2026-01-08,Closed with explanation,Yes,N/A,18581266 | 1 |
| Issue | Complaints |
|---|---|
| and transaction hashes | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
high-value transaction. Coinbase created XXXX # XXXX but did not escalate the matter or provide meaningful assistance beyond stating that cryptocurrency transactions are irreversible. I am submitting this complaint due to inadequate and ineffective fraud safeguards and lack of meaningful support after promptly reporting the scam.,,Coinbase has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to That, and the most recent logged activity is That same , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, high-value transaction. Coinbase created XXXX # XXXX but did not escalate the matter or provide meaningful assistance beyond stating that cryptocurrency transactions are irreversible. I am submitting this complaint due to inadequate and ineffective fraud safeguards and lack of meaningful support after promptly reporting the scam.,,Coinbase reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted Coinbase customer support via live chat and reported the fraud. I provided the scammers wallet addresses", and the single most common underlying issue is "and transaction hashes".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating high-value transaction. Coinbase created XXXX # XXXX but did not escalate the matter or provide meaningful assistance beyond stating that cryptocurrency transactions are irreversible. I am submitting this complaint due to inadequate and ineffective fraud safeguards and lack of meaningful support after promptly reporting the scam.,,Coinbase: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
high-value transaction. Coinbase created XXXX # XXXX but did not escalate the matter or provide meaningful assistance beyond stating that cryptocurrency transactions are irreversible. I am submitting this complaint due to inadequate and ineffective fraud safeguards and lack of meaningful support after promptly reporting the scam.,,Coinbase has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
high-value transaction. Coinbase created XXXX # XXXX but did not escalate the matter or provide meaningful assistance beyond stating that cryptocurrency transactions are irreversible. I am submitting this complaint due to inadequate and ineffective fraud safeguards and lack of meaningful support after promptly reporting the scam.,,Coinbase has a 0% timely response rate to CFPB complaints.
The most common issue reported against high-value transaction. Coinbase created XXXX # XXXX but did not escalate the matter or provide meaningful assistance beyond stating that cryptocurrency transactions are irreversible. I am submitting this complaint due to inadequate and ineffective fraud safeguards and lack of meaningful support after promptly reporting the scam.,,Coinbase is "and transaction hashes" in the "I contacted Coinbase customer support via live chat and reported the fraud. I provided the scammers wallet addresses" product category.
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