Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows hey you have money left over from your books we will send it to you on such and such date and when the date came I got nothing so I would call and they would tell me how my books and semester took everything that I did n't have anything left over. It was just confusing. I 'm not about money but I know your suppose to receive money back or if anything was left over. Books and classes did not cost much at XXXX University XXXX. So to this day's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How hey you have money left over from your books we will send it to you on such and such date and when the date came I got nothing so I would call and they would tell me how my books and semester took everything that I did n't have anything left over. It was just confusing. I 'm not about money but I know your suppose to receive money back or if anything was left over. Books and classes did not cost much at XXXX University XXXX. So to this day's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| during a semester at XXXX | 1 |
| State | Complaints |
|---|---|
| I 'm paying loan fees that I think is n't far | 1 |
| Issue | Complaints |
|---|---|
| my teachers would n't grade my work on time or sometimes not at all and I would n't get a grade for that week and it would cause me to get a low grad. Another thing I noticed when I did receive a good grade | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
hey you have money left over from your books we will send it to you on such and such date and when the date came I got nothing so I would call and they would tell me how my books and semester took everything that I did n't have anything left over. It was just confusing. I 'm not about money but I know your suppose to receive money back or if anything was left over. Books and classes did not cost much at XXXX University XXXX. So to this day has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/2014, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, hey you have money left over from your books we will send it to you on such and such date and when the date came I got nothing so I would call and they would tell me how my books and semester took everything that I did n't have anything left over. It was just confusing. I 'm not about money but I know your suppose to receive money back or if anything was left over. Books and classes did not cost much at XXXX University XXXX. So to this day reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "during a semester at XXXX", and the single most common underlying issue is "my teachers would n't grade my work on time or sometimes not at all and I would n't get a grade for that week and it would cause me to get a low grad. Another thing I noticed when I did receive a good grade".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating hey you have money left over from your books we will send it to you on such and such date and when the date came I got nothing so I would call and they would tell me how my books and semester took everything that I did n't have anything left over. It was just confusing. I 'm not about money but I know your suppose to receive money back or if anything was left over. Books and classes did not cost much at XXXX University XXXX. So to this day: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
hey you have money left over from your books we will send it to you on such and such date and when the date came I got nothing so I would call and they would tell me how my books and semester took everything that I did n't have anything left over. It was just confusing. I 'm not about money but I know your suppose to receive money back or if anything was left over. Books and classes did not cost much at XXXX University XXXX. So to this day has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
hey you have money left over from your books we will send it to you on such and such date and when the date came I got nothing so I would call and they would tell me how my books and semester took everything that I did n't have anything left over. It was just confusing. I 'm not about money but I know your suppose to receive money back or if anything was left over. Books and classes did not cost much at XXXX University XXXX. So to this day has a 0% timely response rate to CFPB complaints.
The most common issue reported against hey you have money left over from your books we will send it to you on such and such date and when the date came I got nothing so I would call and they would tell me how my books and semester took everything that I did n't have anything left over. It was just confusing. I 'm not about money but I know your suppose to receive money back or if anything was left over. Books and classes did not cost much at XXXX University XXXX. So to this day is "my teachers would n't grade my work on time or sometimes not at all and I would n't get a grade for that week and it would cause me to get a low grad. Another thing I noticed when I did receive a good grade" in the "during a semester at XXXX" product category.
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