Total complaints
1
Filed since WHAT
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows hence the missing funds from my account ( {$4000.00} )'s complaint history from CFPB public records. 1 consumers have filed complaints since WHAT. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since WHAT
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How hence the missing funds from my account ( {$4000.00} )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a Comerica company which receives my monthly Social Security XXXX payments from the Government. I've already checked with them a few times and they assured me that there is nothing wrong with the Social Security payments | 1 |
| State | Complaints |
|---|---|
| when I tried to make other transfers which were denied without explanation but was taken out of my account. New Information follows : - The following information is from the correspondence I had with the paralegal from XXXX XXXX XXXX who referred me to ConsumerFinance.gov Dear XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| nor the dates of the payments being issued. There was nothing wrong with the Social Security Payments so the fault in this matter totally falls on Direct Express Bank. The problem began around last XX/XX/XXXX after Direct Express denied a series of my requests for the transfer of my funds to the bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
hence the missing funds from my account ( {$4000.00} ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to WHAT, and the most recent logged activity is WHAT HAPPE, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, hence the missing funds from my account ( {$4000.00} ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a Comerica company which receives my monthly Social Security XXXX payments from the Government. I've already checked with them a few times and they assured me that there is nothing wrong with the Social Security payments", and the single most common underlying issue is "nor the dates of the payments being issued. There was nothing wrong with the Social Security Payments so the fault in this matter totally falls on Direct Express Bank. The problem began around last XX/XX/XXXX after Direct Express denied a series of my requests for the transfer of my funds to the bank".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating hence the missing funds from my account ( {$4000.00} ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
hence the missing funds from my account ( {$4000.00} ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
hence the missing funds from my account ( {$4000.00} ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against hence the missing funds from my account ( {$4000.00} ) is "nor the dates of the payments being issued. There was nothing wrong with the Social Security Payments so the fault in this matter totally falls on Direct Express Bank. The problem began around last XX/XX/XXXX after Direct Express denied a series of my requests for the transfer of my funds to the bank" in the "a Comerica company which receives my monthly Social Security XXXX payments from the Government. I've already checked with them a few times and they assured me that there is nothing wrong with the Social Security payments" product category.
Read our methodology — how this data is sourced, computed, and verified.