Total complaints
1
Filed since Howe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows he tried to reverse it on me and said the systems have changed and thats why they ( the teller ) didnt see the security messages on my accounts's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How he tried to reverse it on me and said the systems have changed and thats why they ( the teller ) didnt see the security messages on my accounts's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Instead of reassuring and sympathizing with what had transpired in my situation | 1 |
| State | Complaints |
|---|---|
| which is totally unacceptable! I got frustrated and fed up and said you guys dont give XXXX XXXX in which he became really defensive and I later apologized as apparently I stepped over the line. After this | 1 |
| Issue | Complaints |
|---|---|
| Do you know that our tellers do not have any access to notations and fraud messages in their systems? This definitely threw me off guard as this was not relevant at all. Instead | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
he tried to reverse it on me and said the systems have changed and thats why they ( the teller ) didnt see the security messages on my accounts has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, he tried to reverse it on me and said the systems have changed and thats why they ( the teller ) didnt see the security messages on my accounts reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Instead of reassuring and sympathizing with what had transpired in my situation", and the single most common underlying issue is "Do you know that our tellers do not have any access to notations and fraud messages in their systems? This definitely threw me off guard as this was not relevant at all. Instead".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating he tried to reverse it on me and said the systems have changed and thats why they ( the teller ) didnt see the security messages on my accounts: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
he tried to reverse it on me and said the systems have changed and thats why they ( the teller ) didnt see the security messages on my accounts has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
he tried to reverse it on me and said the systems have changed and thats why they ( the teller ) didnt see the security messages on my accounts has a 0% timely response rate to CFPB complaints.
The most common issue reported against he tried to reverse it on me and said the systems have changed and thats why they ( the teller ) didnt see the security messages on my accounts is "Do you know that our tellers do not have any access to notations and fraud messages in their systems? This definitely threw me off guard as this was not relevant at all. Instead" in the "Instead of reassuring and sympathizing with what had transpired in my situation" product category.
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